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Getting charged for Buy it Now Reinsertion before the listings End

Check your relisting fees.  I have just ran out of my free 250 listings for the month, and Ebay is charging me relisting fees BEFORE my listings are ending.  I just found three 25 cent charges for items that don't end for 19 to 23 hours.  I was going to cancel the listings just before they expired to avoid the fees, and I am getting charged EVEN BEFORE THE LISTING ENDS!

Message 1 of 88
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87 REPLIES 87

Getting charged for Buy it Now Reinsertion before the listings End

Whats this???  Are you saying that when a GTC item (which had no listing fee for first time listed) is RElisted, ebay charges a relisting fee?     I wasn't aware of this.

Message 16 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

They have been screwing us for a long time.  I think there will be ebay pretty much forever

Message 17 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

Its a programming error... listings that ended on the 31st. We were billed even tho the listing was still running had generally less than 24 hours to go. It was supposed to end on the 1st. Today. So Im watching now to see what happens as they end. Should get relisted but come out of my store amount I receive. But maybe not since I was charged already. I called in and got a credit already tho

Message 18 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

Absolutely. It has always been that way. Pretty much unless you go way back to when GTC 1st started. But thats another story...
Message 19 of 88
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Getting charged for Buy it Now Reinsertion before the listings End


@chubbycatcollectibles wrote:

I hear ya.  Yesterday I was shown I had 62 listings ending.  This morning I wake up to see I have been charged by EBAY .10 cents for over 250 listings that were that stupid GTC.  I had 68 remaining allowed for this month.  The GTC scam is such a money making rip off by EBAY I just can't believe that sellers are going to put up with this **bleep** for long.   See they know many months have 31 days, but the listings only last 30.  Then when you think you are okay like I did yesterday having a 68/62 count, so I should have had more than enough to cover the day.   But as you can see for yourself, you probably were ripped off by EBAY on relisting. 

It is wrong of them to not offer the 30 day listing and they know it.  They are making a bundle off sellers who unknowingly get hit by these small charges and may never even notice.


When I looked at my listings it seems that new listings were going up with 31 days until ending. And I saw some listings (and I don't know why or how) that had listing time left of like 35 days...

 

C.

Message 20 of 88
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Getting charged for Buy it Now Reinsertion before the listings End


@01a* wrote:

Check your relisting fees.  I have just ran out of my free 250 listings for the month, and Ebay is charging me relisting fees BEFORE my listings are ending.  I just found three 25 cent charges for items that don't end for 19 to 23 hours.  I was going to cancel the listings just before they expired to avoid the fees, and I am getting charged EVEN BEFORE THE LISTING ENDS!


 

This is being reported by many others.

 

You can file a complaint with the Consumer Protection Division of your State Attorney General's office.

Message 21 of 88
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Getting charged for Buy it Now Reinsertion before the listings End


@chubbycatcollectibles wrote:

I hear ya.  Yesterday I was shown I had 62 listings ending.  This morning I wake up to see I have been charged by EBAY .10 cents for over 250 listings that were that stupid GTC.  I had 68 remaining allowed for this month.  The GTC scam is such a money making rip off by EBAY I just can't believe that sellers are going to put up with this **bleep** for long.   See they know many months have 31 days, but the listings only last 30.  Then when you think you are okay like I did yesterday having a 68/62 count, so I should have had more than enough to cover the day.   But as you can see for yourself, you probably were ripped off by EBAY on relisting. 

It is wrong of them to not offer the 30 day listing and they know it.  They are making a bundle off sellers who unknowingly get hit by these small charges and may never even notice.


Your last sentence says it all. 

 

eBay knew this could happen ... then let it.

 

Message 22 of 88
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Getting charged for Buy it Now Reinsertion before the listings End


@chrisl3486 wrote:

Yes, I just found out this happened to me as well.  Not only that I had 21 listings left earlier today from my 250. I was going to relist some auctions after they ended to make up the 21 before the month ends.  I went to do so & noticed I was being charged .25 for the items. So I cancelled that & started checking; then I noticed that it now said I had used all of my 250 listings already! 

 

The only items I had ending today were auctions, so nothing should have been automatically relisted. That's when I went to My account & saw a .25 fee for 2 books that are still showing 21 plus hours left before they end! So not only have I lost 21 'free' listings, I'm now being charged for listings that haven't even ended yet! Yikes!


I would call eBay and request:

 

  • A refund of all ill-gotten fees.
  • 250 Free Listings
  • .25/min. credit, for any time you have to spend on the phone with eBay to get this resolved.
Message 23 of 88
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Getting charged for Buy it Now Reinsertion before the listings End


@dakota_67 wrote:

I ended a few listings yesterday to avoid the automatic GTC renewal. Ebay charged me a insertion fee for those plus they charged me insertion fees for items that have not ended. I payed my eBay bill yesterday and that is the only reason I was able to catch this accounting rip off they pulled. I'm sure it has happened before and I did not realize. We need to find a lawyer to take on a case. This along with several other illegal activity is going on. Keep screwing over the sellers and there will be no more eBay.


I agree with you.

 

You can also file a formal written complaint with the Consumer Protection Division of your State Attorney General's office.

Message 24 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

This happened to me today also for 1 listing that had less than 24 hours to go.  I called Ebay and was told I will be credited for 1 listing.  The Ebay rep, Denver, told me I will be charged for any listings that are up longer than 30 days.  So since Ebay is now timing listings for 31 days, I understand this to mean that I will need to cancel all my listings before 30 days if I want to avoid listing fees. 

Message 25 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

I hope you printed your receipt last night and be sure to print the page this morning showing the balance. Never know when you might need documentation. Good luck.

I am a founding member of the eBay Community Expert Group: a USA volunteer mentor with over a decade of experience. I am not an eBay employee.

Live simply. Care deeply. Love generously. Speak kindly. Laugh loudly. Act responsibly. Rejoice daily. Help cheerfully. Plan carefully. Criticize sparingly. Invest wisely. Forgive willingly. Shop seriously. Play fairly. Learn graciously.
Message 26 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

 I have 2 listings that still have 22 hours left AND todays count of listing used it 2.

They have not relisted and have almost a day left BUT my 250 GTC fixed price listings is now 248.

eBay need to fix this.

I just got off the phone with CS and they dont know why and cant put my 2 listings back....

 

Now eBay is rolling our listings 22 hours early. 

If either item sells in the next 22 hours I have lost the 2 GTC listings for this month.

 

CS could also "see" this on my account and told me to keep a list so I can get refunded at the end of the month if I get any charges...

Amazing!

klhmdg  •  Volunteer Community Mentor
Message 27 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

As of last night I had 4 auction listings remaining out of the 250 auction listings I PAY for with my monthly store subscription fee. When attempting to use 1 out of the 4 they had ALL magically disappeared and Ebay was going to charge me .25 for the listing. These were AUCTION listings--not fixed price/GTC.

Does anyone else get irritated when Ebay calls all of the listings we PAY for with a store subscription "free" ?

 

Message 28 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

eBay didn't just let this happen, they worked very hard to MAKE it happen.  It will take months before some sellers figure out the over billing, and some never will.

Message 29 of 88
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Getting charged for Buy it Now Reinsertion before the listings End

Edit to previous comments: I was shorted 4 fixed price listings remaining that I was going to use to list expired auction listings.

So far today, I have been shorted 2 GTC listings.

Message 30 of 88
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