eBay

illnino1080 · ‎02-01-2018

I sell a lot on eBay mostly clothes, a buyer asked if he could send a shirt back that didn't back and I refused...for the sake that he didn't ask me for any measurements nor do I know if it would have fit him or not, and made a bogus claim in the his negative feedback that the shirt was "cheap", perhaps to make his claim stronger.

I contacted eBay and said it was malicious feedback, they have yet to respond and it's been a week. Can you get these negative feedbacks removed, and why won't eBay respond?

I've had issues with eBay in the past as far as correspondence, they offer a "contact us" and to write them with issues and they never respond, is this negligence? As a seller, I feel they do absolutely nothing to listen to issues. I feel there should be a class action suit on the horizon, as there system is borderline fake as they offer to help but have no desire to.

slippinjimmy · ‎02-05-2018

wrote:
I think eBay is trying to brainwash sellers into obsessing over feedback scores and similar "metrics" By keeping you worrkied they keep you under their thumb. Notice that they don't allow negative feedback for buyers? It's the sellers they want to control.

eBasy doesn't care if the buyer scams you, as long as they get to take their cut.

Sellers have "brainwashed" themselves and it started during the very earliest days of eBay when some sellers decided that anything less than 100% feedback was worse than the plague and was a personal insult against them. eBay doesn't even consider feedback when it comes to Seller Performance so why are sellers so worried about an occasional negative?

Therre is no business anywhere (except on eBay) that thinks they are perfect and expect all buyers to agree at all times under all circumstances. The fact that some consider 99.9% to be terrible and that a single blemish to their record is the end of the world is ridiculous.

Since when is a buyer who asks to return something because it doesn't fit a "scam"?

As far as removing a sellers ability to leave negs, that is simply the result of the fact that a portion of sellers could not handle the responsibility and would toss negs at buyers for the simplest of slights (such as asking to return something because it didn't fit). Getting rid of negs for buyers was one of the best moves eBay ever made.

Paranoia strikes deep
Into your life it will creep

slippinjimmy · ‎02-05-2018

wrote:
It always makes me chuckle OP is in the top 10% of ebay sellers and folks here will run always run them down its called leading from the rear...

The top 10%????? By what measure?

Paranoia strikes deep
Into your life it will creep

bubbleman2010 · ‎02-05-2018

It would be by ebay measurements....

pjcdn2005 · ‎02-05-2018

Which ebay measurement? Is there some sort of chart here that you're referring to?

bubbleman2010 · ‎02-05-2018

It would be the banner ebay has flying with their feedback....

bubbleman2010 · ‎02-05-2018

Type A,B and C personalities take feedback to heart and cannot understand why ebay allows false feedback to be left that does nothing but try and tarnish the sellers image. They work very hard at being perfect and expect everyone to also try and work that hard...

castlemagicmemories · ‎02-05-2018

I don't see a banner. Sorry.

drinkwine1204 · ‎02-05-2018

Absolutely agree--I also sell clothing and have NEVER in over 10 years listed a clothing item without measurements. I have asked a few sellers for measurements for an item for myself to wear, I rarely get a response. This is likely why a buyer would not ask first.

castlemagicmemories · ‎02-05-2018

Sorry, I now see the TRS banner.

Buyers have come to believe TRS means nothing~that there is no greater chance of a problem free transaction with them than you have with a newbie seller.

With all due respect to the OP, who I realize is upset, measurements were not in the listing, OP expected the buyer to ask for them, refused a return because buyer didn't ask, then said it was malicious feedback and reported the buyer.

castlemagicmemories · ‎02-05-2018

wrote:
Absolutely agree--I also sell clothing and have NEVER in over 10 years listed a clothing item without measurements. I have asked a few sellers for measurements for an item for myself to wear, I rarely get a response. This is likely why a buyer would not ask first.

I rarely buy clothing on Ebay so I did not know this. When I have, I looked for measurements, and it definitely made buying easier if the measurements were there. Sellers can lose sales if info is not in the listing; buyer may just hit the back button. And measurements may help the seller avoid a return.

castlemagicmemories · ‎02-05-2018

wrote:
wrote:
I think eBay is trying to brainwash sellers into obsessing over feedback scores and similar "metrics" By keeping you worrkied they keep you under their thumb. Notice that they don't allow negative feedback for buyers? It's the sellers they want to control.

eBasy doesn't care if the buyer scams you, as long as they get to take their cut.

Sellers have "brainwashed" themselves and it started during the very earliest days of eBay when some sellers decided that anything less than 100% feedback was worse than the plague and was a personal insult against them. eBay doesn't even consider feedback when it comes to Seller Performance so why are sellers so worried about an occasional negative?

While Ebay doesn't consider feedback, future potential buyers may, and that could mean lost sales, so I believe that is why sellers are concerned with it.

Therre is no business anywhere (except on eBay) that thinks they are perfect and expect all buyers to agree at all times under all circumstances. The fact that some consider 99.9% to be terrible and that a single blemish to their record is the end of the world is ridiculous.

You have a point.

Since when is a buyer who asks to return something because it doesn't fit a "scam"?

Exactly.

As far as removing a sellers ability to leave negs, that is simply the result of the fact that a portion of sellers could not handle the responsibility and would toss negs at buyers for the simplest of slights (such as asking to return something because it didn't fit). Getting rid of negs for buyers was one of the best moves eBay ever made.

Absolutely a result of sellers who could not handle the responsibility. Negative, abusive, hostile feedback, sometimes with profanity, was posted for an innocent buyer who left an honest neg for the seller.
Purely retaliatory in nature. Buyers were upset and leaving Ebay over it; less sales for everyone. While buyers can call CS to get that feedback removed and the seller would get a violation, the damage was already done.

castlemagicmemories · ‎02-05-2018

wrote:
Type A,B and C personalities take feedback to heart and cannot understand why ebay allows false feedback to be left that does nothing but try and tarnish the sellers image. They work very hard at being perfect and expect everyone to also try and work that hard...

So true. Then there are also those who would never accept that they made a mistake, period. It's all on the "scamming" buyer~whether or not the buyer was really scamming. Many just prefer to blame someone else. Just how society can be these days.

jobs-7 · ‎02-05-2018

wrote:
Sorry, I now see the TRS banner.

Buyers have come to believe TRS means nothing~that there is no greater chance of a problem free transaction with them than you have with a newbie seller.

With all due respect to the OP, who I realize is upset, measurements were not in the listing, OP expected the buyer to ask for them, refused a return because buyer didn't ask, then said it was malicious feedback and reported the buyer.

The feedback says "Advertised as Men's Medium; small at best and cheap. Return request denied." OP's listing clearly shows size Medium in the collar and also on the adidas tag. Um, that is why the OP advertised it as a Medium, because it is a Medium. Feedback is clearly malicious, whether there were measurements or not.

papyruspapillo · ‎02-05-2018

This is not negligence. In my view, it is ebay taking the easy and cheap way out. Forget class action as it will never work; the organization of it would be a nightmare too difficult to contemplate.