12-04-2018 03:42 PM
Hello. My buyer purchased 2 items from me. I packed them in the same box and one got damaged in shipment, so I gave her a partial refund through PayPal to cover the damaged one. Is there any way to recoup my Ebay fees?
Thank you.
12-04-2018 03:47 PM
Nope.. Buyer had to file a dispute and refund issued through ebay in order for you to be refunded your fees...
12-04-2018 03:56 PM
Thank you.
12-04-2018 04:00 PM
If done the ebay way you'd have picked up a defect for providing world class customer service,but circling around ebay through paypal you don't pick up a defect,but lose your FVFs...