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Fun buyer today

Had a buyer (Japan) buy an item, pay, then demand to cancel (all within an afternoon), then open an ebay case, then open a paypal case.  I can't refund thru the ebay case because of the paypal case.  I have a restocking fee thru ebay but of course, not paypal.

This is getting extremely stupid.  

Message 1 of 29
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28 REPLIES 28

Re: Fun buyer today

You might want to change your user ID before you are suspended.

Message 16 of 29
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Re: Fun buyer today


@sam9876wrote:

You might want to change your user ID before you are suspended.


Wonder if he is grandfathered in? The ID was changed to this one in 2001.

 

_____________________________
"Nothing is obvious to the oblivious"
Message 17 of 29
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Re: Fun buyer today

Your opinion regarding the restocking fee is just that - an opinion.  

I could have lost buyers after this got tied up - that's the point of a restocking fee.  

Message 18 of 29
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Re: Fun buyer today

 Perry Mason, as much as I love being investigated... I print labels en masse for my sales and since I don't do this in a post office, there is a time and space between actions.  

Message 19 of 29
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Re: Fun buyer today

The present push by ebay and its associates (whether some of these regulars are, I am sure at least a few) is to eliminate the "restocking fee" and create an alternative reason for why it exists (they'll tell you it's to recoup shipping which has never been true).  The reason for eliminating it is because it hurts the buyer's fweelwings.  

Since I am a very large buyer and seller by eBay standards, I can say there has never been a time where I "bought an item by mistake" where I didn't fairly recognize my personal responsibility to abide by the repercussions.  Then again, after $2 million in purchases, I can't recall a single time I "bought it by accident".  

Message 20 of 29
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Re: Fun buyer today


@michael_atwwrote:

Your opinion regarding the restocking fee is just that - an opinion.  

I could have lost buyers after this got tied up - that's the point of a restocking fee.  


If it had closed out as a cancellation you would not have been able to charge a restocking fee.  This situation is no different.  And being that it's an inr in PayPal you'll have to refund in full that's not an opinion.  Your other option would be mail it have the buyer file a false SNAD and then be out cost of shipping too.   

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
Message 21 of 29
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Re: Fun buyer today

eliminate the "restocking fee" and create an alternative reason for why it exists

 

It's slated for elimination in May.  I haven't seen an eBay explanation for why such fees exist, but your case may be a reason for why eBay will no longer honor them.

Message 22 of 29
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Re: Fun buyer today


@sam9876wrote:

You might want to change your user ID before you are suspended.


Yep, had this ID since I started.....just living dangerously for now. Don't even own the address anymore. Thanks for the heads up tho

Message 23 of 29
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Re: Fun buyer today


@d-k_treasureswrote:

@sam9876wrote:

You might want to change your user ID before you are suspended.


Wonder if he is grandfathered in? The ID was changed to this one in 2001.

 


Found it:

 

Information for members whose current username is—or represents—an email address or web address (URL): If you have a current eBay username registered after November 2001 that is also an email address, a web address (URL), or is a look-alike for either, you must change your username to comply with this policy.

Message 24 of 29
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Re: Fun buyer today

Restocking fee.    Hmmmmmm

Message 25 of 29
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Re: Fun buyer today


@outdoorboy.comwrote:

@d-k_treasureswrote:

@sam9876wrote:

You might want to change your user ID before you are suspended.


Wonder if he is grandfathered in? The ID was changed to this one in 2001.

 


Found it:

 

Information for members whose current username is—or represents—an email address or web address (URL): If you have a current eBay username registered after November 2001 that is also an email address, a web address (URL), or is a look-alike for either, you must change your username to comply with this policy.


So you are good, because you changed it to this in May 2001.

 

_____________________________
"Nothing is obvious to the oblivious"
Message 26 of 29
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Re: Fun buyer today

actually, I thought it was the original, but that was 17 years ago, so.....don't know for sure
Message 27 of 29
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Re: Fun buyer today


@outdoorboy.comwrote:
actually, I thought it was the original, but that was 17 years ago, so.....don't know for sure

Click on your feedback number, then 'ID history'.

 

_____________________________
"Nothing is obvious to the oblivious"
Message 28 of 29
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Re: Fun buyer today

no idea what that is, first time I've seen that...wasn't there last time I checked
Message 29 of 29
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