06-17-2017 06:53 PM
A buyer paid for 3 items of about 300 pounds each and chose Free Local Pickup. He told the seller
that a UPS truck will come to take delivery. The truck took the items with only the Ebay shipping
label attached to one. UPS invoiced the seller for $3600, and after the seller explained how and why
the customer was responsible engaged a collection agency against the seller.
What would resolve this situation?
Solved! Go to Best Answer
06-20-2017 05:34 PM
"UPS invoiced the seller for $3600, and after the seller explained how and why
the customer was responsible engaged a collection agency against the seller.
What would resolve this situation?"
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An attorney.
Lynn
06-17-2017 06:58 PM
Who paid for the "eBay shipping label"?
Why did two of the packages not have labels?
06-17-2017 07:07 PM
What would resolve this situation?
I am assuming the buyer bamboozled the seller and doesn't intend to pay UPS. Unfortunately, the only recourse the seller has is to sue the buyer for breaching the contract. I am also assuming the seller signed the UPS form upon pickup that says the sender is responsible for fees if the recipient doesn't pay.
06-20-2017 02:18 PM
The eBay shipping label was printed by the seller. The buyer had ordered a UPS pickup, then called the seller and said to release the items to UPS. The UPS driver loaded the items without asking for anything from the seller, placed a Freight Number sticker on all three items, wrote the total weight and date on a copy of the shipping label, and gave a fourth Freight Number sticker to the seller who mailed them to the buyer for proof of shipping.
06-20-2017 02:22 PM
The seller did not sign or see any UPS form upon pickup, except for accepting a small Freight Number sticker.
06-20-2017 02:28 PM
@johnk131 wrote:The seller did not sign or see any UPS form upon pickup, except for accepting a small Freight Number sticker.
The seller was remiss in not understanding how UPS freight works and not finding out who the shipment was to be billed to.
06-20-2017 05:30 PM
The UPS Freight Bill presented 2 weeks later to the seller shows "NONE" for B/L NO., and "PME" (normally meaning a Procurement Match Error) for P.O. NO.
06-20-2017 05:34 PM
"UPS invoiced the seller for $3600, and after the seller explained how and why
the customer was responsible engaged a collection agency against the seller.
What would resolve this situation?"
-----------
An attorney.
Lynn