Fraud from EBay Authenticators

[lovetoshop2375]

I sold expensive brand new authentic handbag. EBay Authenticator was holding the bag for 2!! weeks. After 10 days after bag was shipped buyer started asking for refund because she thinks the bag is not authentic EVEN she has not received it yet. Then it’s so weird that EBay Authenticator send email that the bag is not in new condition, but it’s authentic. This is FRAUD on eBay level. Someone used the bag for 2!! Weeks and then sent it to me in damaged condition. This is absolutely not acceptable and we are going to send a letter to CEO . And if it’s still no justice then I’m going to close my account that I had since 2009. That’s unbelievable that the Fraud is going on EBay level! 

[bonjourami]

Sorry to hear this, seems to be a lot of problems with the authenticator service. Just be aware that Ebay wont close your account for at least six months as you've had recent sales..this is in case of returns.