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Forgot to ship the 2nd part of an order.

I recently sold an item of 2 quantity, but I thought it was only one so I o oh shipped 1. I contacted the buyer and told them of my mistake and I would fix it with no additional charge. What do I do to fix this please?

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Forgot to ship the 2nd part of an order.

Go back to the original transaction and select "Print another label for this order." If you can't find it, you can purchase a label through PayPal at

 

www.PayPal.com/shipnow

Message 2 of 4
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Forgot to ship the 2nd part of an order.

What do I do to fix this please?

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You could ship the other item ?

 

Just a thought.

 

 

Message 3 of 4
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Forgot to ship the 2nd part of an order.

FYI:  Restocking fees are not permitted on ebay.

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