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Forgot to include something in an international order

Hi, I recently sold a computer through eBay's international shipping program. I'm in the US, buyer is in Canada. I forgot to include the WiFi antenna in the package, a tiny plastic antenna that probably weighs a few ounces. I'd like to send the antenna to him. 

 

Can I purchase another label for the order like for domestic orders? Would the antenna then get sent to the distribution center and to the buyer in Canada? Thanks. 

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Forgot to include something in an international order

I kinda of would want it to get to the buyer ASAP. Even before the computer arrives. But that's just me.

It's a mistake that I would fix right away. I would even go out of my way to use the USPS to get it there quickly for a positive feedback.

Message 2 of 5
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Forgot to include something in an international order

The buyer brought the mistake to my attention. Should I ask for the buyer's real address in Canada?

Message 3 of 5
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Forgot to include something in an international order

Yes.

You are allowed to exchange contact information in Messages when there is an existing transaction.

 

Personally I would suggest shipping directly through the USPS/Canada Post.

This will also show you how simple shipping directly to Canada is. Many Americans are apparently terrified of a simple customs form.

If you buy the label on line you can print it at home and drop it off at the post office (I gather you guys don't have postboxes anymore?). With the label on it, you don't even need to speak to the clerk.

 

While the eBay label might be a few pennies cheaper, you will put in more labour to use it than to ship directly. And use First Class Packet International-- it's the cheapest and gives your tracking.

https://postcalc.usps.com/?country=10440

 

 

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Forgot to include something in an international order

I agree with reallynicestamps on what to do.

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