Selling

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Huge surge in cancellations from buyers

Hi all, Over the last few days we've seen a huge surge in cancellations from buyers. They are all reporting that when they went to buy another item our items have been added to their shopping cart without them doing it. Now if this was 1 or 2 people ...

Bid Retractions

How can someone have 152 bid retractions and still bid on my item. Have settings at don't allow if 2 bid retractions in 12 month. Scratching head

Any Issues With Sending Offers Out There?

Ran into a issue this morning and wondering if it's a user's error or eBay Glitch. I sent a offer to someone yesterday and they contacted me to say they accepted the offer, but the discount didn't show on their end when they went to pay. They message...

Resolved! So, if a non-buyer can submit negative feedback, can a non-buyer leave positive???

seller is at the whim of non-buyer. Can non-buyer leave poasitive feedback to "restore" seller's reputation??

One good thing about a Dead eBay Holiday Season For Toy Hutt? Didn't have to Juggle Inventory!

Ever since I came back to eBay a few years ago, I had the challenge of juggling inventory between our storefronts online. Last holiday season, I would pack late and start early, making sure inventory on eBay, AZ & our .www would not be oversold. I tr...

Finding the "SELLER HUB"

Where would a frequent buyer, but very infrequent seller find the "SELLER HUB"?

Learned Something New Today…

Hello guys. First negative feedback received a few days ago. What happened was this. Two buyers bought items from me. The two labels were put onto the wrong packages. Thus the two packages were sent to the wrong address. One customer was extremely pl...

Can I limit selling to buyers with no feedback

I have bad luck with buyers that have no feedback. Can I set my parameters to sell ONLY to buyers with at least 10 positive feedbacks?

How many new listings do you do per day?

I have been selling on here for the last 5 years and pretty much have everything down pat (short of when eBay comes out with their seller updates). I have always done 10 new listings Monday-Friday and took Sat and Sun off. It always seemed to give me...

Potential buyers who are cherry pickers... how do you deal with them?

I had a few of these types over the years who wanted to buy one particular item out of a complete set on a listing.I find it very annoying. And bold on their part to eBay message me asking if I could do that.If you were that desperate for a sale, wou...

Item Specifics

How much do Item Specifics Recommendations Matter? Are we punished if we don't fix them? I have like 1200 of them and it will take forever to fill all that in. I could make another 500 listings in the time it will take me to do all of them. And some ...

Resolved! Sales Tax collected not listed on Managed payment monthly invoice or anywhere that I can find.

The monthly statement Ebay provides through management payment does not include the sales tax figure ebay collects on my behalf. When I go to validate their 12.55% fee charge (+ .30) - the only number on the statement is cost of item + shipping. Ther...

how do you send a refund to customer?

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Crop not working in either Google Chrome or MS Edge - Switches to drag and drop

Anyone else having this problem? My Windows 11 updated this weekend and maybe that's the problem? Not sure. Anyway, video is attached and it's pretty self explanatory. I select the crop button and instead of the crop frame popping up, it just flips t...

Buyer apparently was able to change a fixed price on their end

Hello, In short I posted an item for $50 buy now. No other options such as best offer was available. I was surprised to find that the item sold for $45. I double checked and sure enough a best offer was not optional. How did this happen? Should I rep...