11-10-2024 06:22 AM
In regards to the new message system, I received a question from a buyer and I tried to see where that buyer is located. Did eBay remove the buyer's location from messages? I cant find it. I don't have the send offer feature on some listings and I have received messages in the past where a buyer inquired about combined shipping, a lower price, etc.. I really liked to see where the buyer was located so I can calculate better pricing, if I could, before I responded to them.
11-20-2024 11:48 AM
I noticed that too... before the message system update, the buyer location was visible allowing me to easily check on item shipping rate. Now I have to ask them via message to provide their zip code (extra step) to request rate from freight company. eBay... please make buyer location visible again. Thank you.
11-20-2024 12:19 PM
@zzzlot wrote:I noticed that too... before the message system update, the buyer location was visible allowing me to easily check on item shipping rate. Now I have to ask them via message to provide their zip code (extra step) to request rate from freight company. eBay... please make buyer location visible again. Thank you.
It can be seen in the email you get to your personal email account notifying you of the email in Ebay. But this is a great point. PLEASE make sure you send this to Ebay from the feedback link they have in the Message system. The more that give them good info, the more likely the changes will happen.