01-27-2019 08:21 AM
Hello.
For what reason of a sale of $ 655.00 dollars, a cell phone.
E-bay charges me as Final value fee $ 92.00 dollars.
I thought it was only 10%
Can someone give me information please????
Kind Regards
01-27-2019 08:30 AM - edited 01-27-2019 08:32 AM
@kennethl392 wrote:For what reason of a sale of $ 655.00 dollars, a cell phone.
E-bay charges me as Final value fee $ 92.00 dollars.
I thought it was only 10%
10% is the fee for non-store sellers who meet or exceed the criteria for an Above Standard seller.
If you fall below those standards, eBay applies an additional 4% fee. Since $92 works out to 14% of $655, and you have receivd 5 negatives out of 45 feedback in the last 6 months, I suspect this is probably the case with you.
The additional 4% fee was implemented almost two years ago, on May 1, 2017.
01-28-2019 12:04 AM
Have you looked at your seller Dashboard to see what your Seller Rating is? That may hold the answer. If your selling status is not Below Standard, then there is something else going on as well. Come on back and maybe together we can help you figure it out.
01-28-2019 12:16 AM
01-28-2019 04:19 AM - edited 01-28-2019 04:22 AM
@cashvaluerecovery2011 wrote:
Notice though lucky, that all 5 negative was from one buyer on a multi purchase transaction. Not that this makes your assessment any less true. Just shows though how ebay's policy change can gain them a whole lot of extra FVF for what looked like an otherwise decent seller for just one likely bad buyer.
I never meant to suggest that a single buyer could cause a seller to go Below Standard for a single transaction. I don't recall any "eBay policy change" that provides for that.
I meant to suggest that when I see a seller accumulating negatives at that rate, I immediately suspect that a Below Standard rating as the reason for 14% fees.
01-28-2019 11:39 AM
@cashvaluerecovery2011 wrote:
Notice though lucky, that all 5 negative was from one buyer on a multi purchase transaction. Not that this makes your assessment any less true. Just shows though how ebay's policy change can gain them a whole lot of extra FVF for what looked like an otherwise decent seller for just one likely bad buyer.
Feedback is not a determining factor for a seller status. Ebay changed that rule a while back.
Only items specific to Dashboard defects affect the selling status or excessive SNAD returns per the rules of the Service Metrics.
When FB was a factor, it would have taken a minimum of two DIFFERENT buyers leaving negative FB to have an affect. But again, that is no longer the rule.