02-07-2025 02:07 AM
Recently had a buyer not pay for something. Looked at their feedback and
of course 100%. If you read thru all the positive results there were probably 7 comments of beware non paying customer. Buyer had been on eBay less than 30 days!!! Obviously a problem buyer. How can I leave a positive rateing yet negative message? Obviously it can be done somehow others are getting it done. 7 times in less than 3 days. eBay policy of 2 strikes and disciplined not happening or this buyer would not have been able to bid on my item.
02-07-2025 03:42 AM
@antiques7692 wrote: .... eBay policy of 2 strikes and disciplined not happening or this buyer would not have been able to bid on my item.
There is no such policy, but individual sellers can choose to block members based on their strikes.
Since all of the bad feedback is so recent, apparently the nonpayment strikes happened after they bid on your item. Or the sellers just left feedback, and didn't bother canceling the transactions so no strike was given.
02-07-2025 03:47 AM
Those others are "getting it done" because those buyers did not report those negs. If the buyers had done so, the messages would have been removed, the green positive would have remained and those sellers would have had defects. You don't want to follow their example. And evidently those were sellers who were clueless as how to handle nonpaying bidders. All they needed to do was to cancel, citing buyer did not pay. Once a buyer has 2 nonpaying "strikes", a seller can ban him from purchasing from that seller.
Did you actually cancel, citing "buyer didn't pay" as the reason?
Your question is a little surprising from a seller with 3424 FB who has been here 25 years. In all that time, have you never cancelled a transaction from a nonpaying buyer, citing "buyer did not pay" as the reason?
02-07-2025 03:49 AM
How can I leave a positive rateing yet negative message?
You can't! At least if you do so it's a policy violation and actually rather pointless. Use the tools eBay provides, if the buyer hasn't paid. after 96 hours you can cancel the sale and use the Buyer Didn't Pay
reason. eBay will issue a strike and you can block the buyer if you wish. eBay tracks these strikes and if buyers fail to pay enough times they may restrict them. Those sellers that left the false positive probably never reported to eBay. I think (not 100% sure) but when you cancel for non-payment neither party can leave feedback, definitely the buyer cannot.
There is a setting in your account settings that allows you to block any buyer with 2 or more non-payment strikes in the past 12 months. Turn this on and at least some of your non-payment issues (the serial non-payers) will go away.
https://www.ebay.com/bmgt/buyerrequirements