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Feedback policy question

I was under the impression that a buyer could not leave negative feedback for a TRS seller until 7 days have passed since delivery. The idea being that the buyer should first contact the seller with any problems and give the seller a chance to resolve the issue. I recall seeing that message on the feedback pages when I was leaving feedback for other sellers. (No, I was not intending to leave negative, I just remember it being a memo note).

 

I am a TRS+ and a package was delivered 3/29 and negative feedback was left 3/30. The buyer notes that there is an issue which I am prepared to resolve.

 

The question is that I can not find the specific eBay policy page which details the above. Is there anyone who can provide the link to that specific issue?

I can not teach anybody anything
I can only make them think
Socrates
Message 1 of 18
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Feedback policy question

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Message 16 of 18
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Feedback policy question

you are not TRS. 7 day does not apply

Message 17 of 18
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Feedback policy question

Hi everyone,

 

 

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

 

 

 

Thank you for understanding.

Message 18 of 18
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