03-30-2022 01:24 AM
I was under the impression that a buyer could not leave negative feedback for a TRS seller until 7 days have passed since delivery. The idea being that the buyer should first contact the seller with any problems and give the seller a chance to resolve the issue. I recall seeing that message on the feedback pages when I was leaving feedback for other sellers. (No, I was not intending to leave negative, I just remember it being a memo note).
I am a TRS+ and a package was delivered 3/29 and negative feedback was left 3/30. The buyer notes that there is an issue which I am prepared to resolve.
The question is that I can not find the specific eBay policy page which details the above. Is there anyone who can provide the link to that specific issue?
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01-15-2023 01:48 PM - edited 01-15-2023 01:51 PM
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01-15-2023 01:50 PM
you are not TRS. 7 day does not apply
01-15-2023 04:00 PM