Feedback and phone and chat

[monster-deals]

Well ebay phone support is at 11:50 AM saying that is past operating hours.

So I have to chat.

Buyer supplies wrong address and asks us to ship to a different one. Reported buyer. Cancelled sale and told them to re-purchase with the proper address. Buyer insisted that it was my fault the wrong address showed up. Weeks later leaves neutral.

Chat sends me to the new feedback removal request.

I have complete confidence that even this simple and obvious removal will be denied.

Used to be a simple 2 minute phone call.

[monster-deals]

ebay did me right. Its gone.

Instead of one 2 minute call it was several calls and a trip through the useless feedback removal tool.

Positive steps.