eBay

baz19640 · ‎08-22-2020

Is it just me who can't leave feedback since the app was updated? I have lots of items that I have received but the items are not shown as 'delivered'. Sometimes a seller only knows whether a buyer has received the item because feedback is left! My only option in 'Purchased' is to look at 'order details' where I see notification of dispatch. As a suggestion, why not let the customer press on the 'delivered' sign, which could activate the feedback tab?

rebell45 · ‎08-22-2020

It sounds like your sellers are sending items without tracking, correct? If that is the case, you'll have to use a web browser to leave feedback.

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Never sell anything on eBay that you can't afford to lose.

baz19640 · ‎08-26-2020

It's ok now. The eBay app developers appear to have revised the update 3 days ago. Much better. I did discover 3 vertical dots when looking at purchase orders which when tapped on, gave access to feedback and contacting seller etc but at the time, this wasn't abundantly clear. Now that eBay have removed the new format, it is much more user friendly again.