Feedback For Buyers

[namtrag1]

eBay needs to re-establish feed back for the buyers.

Who is eBay fooling?  eBay must think that  EVERY Buyer is a Saint and can walk on water and do no wrong at least in eBays world.

A simple Pass / Fail feedback would be good enough.  Something at least to give the community a sense of whats out there.

If a Buyer is honest and upright they have no worries.  So whats the problem eBay?

eBay needs to make the Buyers Accountable Too!!

[southern*sweet*tea]

This subject has been beaten to death. There's nothing left, not even the proverbial greasy spot on the pavement.

The negs for buyers ship has sailed, and it ain't coming back to port. It's been a decade, time to move on.

[gehern39]

No they don't.

Too many horrible sellers would use it to humiliate buyers with genuine issues.

I suspect most sellers who want buyer negs reinstated are exactly the kind that caused eBay to do away with it.

[namtrag1]

Point taken.  So how long have you worked at eBay?

[u_cant_take_it_with_u]

Hold on there, Sparky...  I'm on YOUR side...  Sheese!  GAC

[gkyn29]

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@gehern39 wrote:

Too many horrible sellers would use it to humiliate buyers with genuine issues.

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So apparently it's ok for horrible buyers to humiliate sellers with genuine issues.

[orangehound]

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@gkyn29 wrote:

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@gehern39 wrote:

Too many horrible sellers would use it to humiliate buyers with genuine issues.

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So apparently it's ok for horrible buyers to humiliate sellers with genuine issues.

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This is not about what is fair or unfair, but rather an issue of supply and demand.

• There are WAAAAAAY to many sellers on eBay ... eBay can easily risk losing sellers.
• There is single-digit buyer growth at a time that other sites are experiencing 30-80% on-line sales growth.

eBay has no incentive to do a single thing that will discourage or punish buyers ... even the dishonest ones.

[irinahat]

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@gkyn29 wrote:

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@gehern39 wrote:

Too many horrible sellers would use it to humiliate buyers with genuine issues.

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So apparently it's ok for horrible buyers to humiliate sellers with genuine issues.

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Let me put it into perspective for all of you.

If you go to Wal Mart, for example, you can rate them and leave Wal Mart several reviews on many places on the internet where there's a rating system available.

But can Wal Mart leave 1-5 star reviews for everyone who shops there? No.

Do big box stores also have horrible customers who scam, steal, and are no fun to deal with? Sure. This is how people get kicked out of the store.

Likewise, this is why we sellers have a blocked bidders list here on Ebay.

We sellers have a business. Even if it's a small business, it's still a business. Businesses get rated on a 1-5 star basis but people don't. 

There are dishonest people on both ends of the spectrum. Dishonest sellers would start leaving negs for good buyers who did nothing wrong, and obviously the flip side happens to many good sellers who have to worry about dishonest negatives received.

In my case, if I ever feel that a negative was very out of place, I'd call and would almost always get it removed. Over the course of selling for 15 years, I think there were only ever two negatives that CS refused to remove because "It was buyer's genuine opinion" and all that jazz. 

As sellers, we just have to try to describe items as best as we can and hope for the best. If someone leaves a negative that is undeserved and violates policy, getting it removed is not an issue. Even so, if we do get stuck with a red donut for whatever reason and can't get it removed, Ebay doesn't see negative feedback as THAT big of an issue as they used to. Nowadays, defect rate > red donuts. By a long shot.

[turquoisetulips]

Too many horrible sellers would use it to humiliate buyers with genuine issues. gehern - unquote 

I see your  valid point  ,, but theres also another side to that coin .  There's some horrible buyers out there  as well who  do abuse the feedback catagory  to punish otherwise honest sellers  for a variety of  unfair reasons 1. They didnt get the price they wanted ,,2 they're a competitor and are trying to eliminate competition ,, 3. they blame the seller because of postal errors  that are out of the sellers control  or 4.their just having a bad day and want someone else to feel as miserable as they do -  just as some  examples . The other day I noticed  one of my favorite  and very dependable sellers  that I buy from quite often receive three negatives in a row from the same buyer  . It was very obvious from the comments left that this buyer didn't realize that RED is  negative . 😞  I'm just saying  that  if  the  bad buyers out there  can abuse the feedback section  and possibly damage a sellers  reputation  and even their livlyhood ,, then  its only fair that sellers should be allowed a heads up . IMO tulips 

[the*dog*ate*my*tablecloth]

Can sellers no longer see buyer's feedback left? There's your red flag.

[dougsue123b]

Back in the day I bought a collectible from an ebay seller, she wrapped it up in newspaper and stuck it in a used, holes taped up, manila envelope. Of course it showed up damaged, for postage she stuck a bunch of old 13 and 3 cent stamps on it. It came postage due.

I left a neg and she retaliated with the nastiest neg for me.

That's why they removed the being able to leave negs for buyers. Every seller that got a deserved neg would do that.

[turquoisetulips]

Can sellers no longer see buyer's feedback left? There's your red flag. dogatehomework - unquote 

I can . tulips

[kim_y_buran]

I've been wondering for a while now what's gonna happen if I leave something along the lines of "So Cool And Mature May Even Repeat" for feedback.

[18704d]

"I've been wondering for a while now what's gonna happen if I leave something along the lines of "So Cool And Mature May Even Repeat" for feedback."

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If your buyer reports it to eBay,

you may get a policy violation for each one you've left.

Lynn

[fashunu4eeuh]

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@namtrag1 wrote:

 “...eBay needs to make the Buyers Accountable Too!!”

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There is a system in place to hold buyers accountable. It is the Unpaid Item Dispute. If sellers want to rid the site of bad buyers, this is a sanctioned way to do so. After a buyer gets two strikes, they likely won’t be doing business with savvy sellers who have their Buyer Requirements set up properly. 

This is far more effective than negative feedback that does nothing to stop deadbeats from continuing to “buy” and then not pay.