False buyers

[andyburn90210]

So I had an item up for auction.. I'm quite a new seller. It's an iPhone, no buy it now or best offer. Within the first hour I had probably about a dozen messages telling me they'll buy it now because it's for a 'present' for someone else. Ignored all them, made it all the way through the 7day auction, had some genuine bidders, then right at the last moment, a account with no feedback won the auction for £860 just £20 above the next bidder who had alot of feedback... the winner then messaged me to say to send him my PayPal email and he'll send me the money, plus extra £8 for special delivery.. abit suspicious, I did it however, and they said the funds had be transferred and to check my email for confirmation.. thinking that wasn't right, I checked directly with PayPal, and no funds there.. then the buyer stopped communicating... Really **bleep** me off, as I have to wait and then re-list it for another auction! Completely wasting my time and the genuine bidder who nearly won it... is there anyway I can stop people with no feedback making a bid?

[myescape]

Nope there is no minimum feedback required block offered by ebay

http://pages.ebay.com/help/sell/manage_bidders_ov.html

[loveyourimagination49]

Unfortunately for you that’s a scam that has been going on for years. Luckily you got suspicious and didn’t ship. You can send a second chance offer to the next highest bidder. They do not have to accept.
iPhone and electronic and new sellers don’t mix. Good Luck

[nkpina2014]

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@andyburn90210 wrote:

So I had an item up for auction.. I'm quite a new seller. It's an iPhone, no buy it now or best offer. Within the first hour I had probably about a dozen messages telling me they'll buy it now because it's for a 'present' for someone else. Ignored all them, made it all the way through the 7day auction, had some genuine bidders, then right at the last moment, a account with no feedback won the auction for £860 just £20 above the next bidder who had alot of feedback... the winner then messaged me to say to send him my PayPal email and he'll send me the money, plus extra £8 for special delivery.. abit suspicious, I did it however, and they said the funds had be transferred and to check my email for confirmation.. thinking that wasn't right, I checked directly with PayPal, and no funds there.. then the buyer stopped communicating... Really **bleep** me off, as I have to wait and then re-list it for another auction! Completely wasting my time and the genuine bidder who nearly won it... is there anyway I can stop people with no feedback making a bid?

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The minimum feedback to automatically block any bidder is -2 (negative 2), or 2 buyer strikes.

Unfortunately, negative feedback can only be given for SELLERS (not buyers). So buyer strikes are the only legitimate method to blocking buyers that don't pay. Give him a strike, add him to your ban list, and send a second-chance offer to the 2nd highest bidder.

If you want to be nice about it (and save some time), you can cancel the auction with the top-winning buyer and as soon as it's cancelled, send the second chance offer to the next higher bidder. This will usually save you a few days if you do it immediately (and they accept).

I'm a fan of giving a strike, myself.

[andyburn90210]

How do I send a second chance offer to the 2nd highest bidder?

[tracdea1]

End the auction. Being a new seller, you will be scammed on this.

[loveyourimagination49]

You well need to file an unpaid item case first and wait for it to finalize and close. Then:
How to make a Second Chance Offer

It's easy to make a Second Chance Offer, here's how:

Find your listing in either your Selling Activity - opens in new window or tab or Seller Hub - opens in new window or tab.
Select Second Chance Offer from More actions, and then Continue.
Select the quantity of items you have to sell, the duration of the offer, and the bidders you want to send offers to. Then select Continue.
We'll send the bidders you selected an email, and it's their choice whether to accept the offer. Your offer expires if the bidder doesn't respond within the duration you chose.

[rixstuff]

Make a second chance offer to the next higher bidder with immediate payment required. You can do that in Ebay.  Don't hate 0 feedback bidders. I have had many sign up for Ebay SPECIFICALLY to buy what I was selling and many became long time repeat buyers.

[andyburn90210]

It's making me want to cancel the listing and just take it to a retailer for a trade in and lose possibly £150, just to save the hassel of waiting a week for another scammer to buy it 

[castlemagicmemories]

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@tracdea1 wrote:
End the auction. Being a new seller, you will be scammed on this.

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From the OP:

 Ignored all them, made it all the way through the 7day auction, had some genuine bidders, then right at the last moment, a account with no feedback won the auction for £860 just £20 above the next bidder who had alot of feedback... 

So the auction has already ended.

[loveyourimagination49]

May be your best bet. In the US eBay has a sell your phone or trade in your phone something or another. I’ve never tried it, maybe someone here on the boards know what I’m referring to?

[andyburn90210]

The auction has ended, i phoned Ebay to tell them of what has happened and they said I can just list it again straight away

[andyburn90210]

We have the same in the UK its normally about 150-200 pounds less than what they're selling for on Ebay though... it's just hassel free doing it that way, no potential scams but less money

[rixstuff]

Me and my mom trade in ALL our phones when we get new ones. Takes about 20% off the price of the new one.  You can only do it about once every two years though and I have never tried a simple "Here's a phone, give me money." at one of the phone stores.

[loveyourimagination49]

I can’t find it now. The ad thing or whatever I remember seeing was showing eBay (affiliate?) would buy it and pay more than a store trade in.
I’ll probably find the link a month from now 🙄.