FYI: eBay will do NOTHING to help you if your account has been defrauded.

[thepick88]

I had a fraudulant member bid on and win 59 of my auctions worth nearly $3500. They have not responded to invoices or messages. I first spoke with an ebay agent 4 weeks ago. Ebay were going to get in contact with said buyer by any means possible. I have called back or had them call me 4 times now. I just talked with yet another "supervisor" who told me they have yet to even suspend the buyer from buying or selling and they have ZERO intentions to help me. This is a month's worth of sales I will not get paid for since eBay will NOT inforce their own policies including that a winning bid is a legally binding contract. I hope everyone takes this seriously because ebay does NOT care about you or your sales. Only money! 

[dqdistribution]

The account will most likely eventually end up being closed once all the non payments happen, but it's not instant.

People just create new accounts and do it again.

It's why I don't even mess around with auctions.

eBay can't force payment, that's illegal.

[slippinjimmy]

@thepick88 

I've read your post a few times......I still don't understand where the "fraud" took place.

Do you know the actual meaning of "fraud"?

You have been here a very long time, you have sold quite a few things, have you never encountered a non-payer before? Have you never looked at the help pages to see what the process is to deal with non-payers?

This whole situation could have dealt with within 5 days with no need whatsoever to contact eBay.

FYI - If there was no payment then there was no money for eBay!

[richard1rst]

Stop sending invoices and messages. 4 days after the sale cancel for non-payment. Their account will get unpaid strikes. Too many of those and they are booted.

You have been here over 20 years. How could you not already know this works?

All of the rest of your angst was just self inflicted.

[ckimodog]

@thepick88 

Stop with the auction style listings.  Buy it now fixed price, immediate payment required and NO best offers will curb this behavior.  You need to start accepting returns as well.  No returns does not mean NO refunds.  I stopped with auction style listings years ago and now when I have a sale, I always get paid by a serious buyer.  

Happy Selling. 

[ebooksdiva]

Are you doing your due diligence to cancel those transactions citing buyer didn’t pay?

That is how eBay will deal with nonpayers if a buyer gets enough unpaid item strikes they may suspend the buyer, eBay will not disclose what action they take. 
Sending multiple invoices only gives buyers extra time to pay by resetting the sold date and prolonging your option to cancel for nonpayment. 
I’m having a hard time trying to understand how a seller with your length of time on eBay doesn’t know to cancel nonpaying transactions for nonpayment. After you cancel you can relist your items. 
Put the nonpaying buyer in your blocked bidder list and move on. 

[soh.maryl]

The simple solution to this would be to cancel, citing buyer did not pay as the reason.

Since you do not state anywhere that you did that, have to ask "why not?"

eBay gives sellers a way to handle nonpayers.  If you, for some unknown reason, didn't do that, then (trying to be kind here) do you not realize that you are at least part of the problem?

You had 30 days to do this.  If you wasted that time sending more invoices and contacting eBay, then I am afraid your loss is of your own making.  Sorry.  

Also, eBay is not required to suspend any buyer at your request, but if you had done the correct thing, he would have wound up with 59 unpaid cases and sellers can set their requirements so that they do not have to deal with buyers who have at least two cases in twelve months.