Explanation of deferred fees for store owners

[dhbookds]

https://www.ebay.com/sh/sdb

eBay Fee Deferral Program

We recognize that the global outbreak of COVID-19 may be causing challenges for you and our seller community.

We want to relieve some of the pressure you are facing and give you the flexibility that your business needs.

To help with your cash flow, we are offering to defer payment on Covered Fees on your next eligible invoice. The deferred Covered Fees will need to be paid over your next two billing cycles.

If your request is approved, 50% of the Covered Fees on your current invoice will be deferred until the next billing cycle, and the remaining 50% will be due on the subsequent billing cycle.

If you would like to be considered for this program, you must meet the following criteria:

• Have been subscribed to an eBay store for more than 30 days
• Your account is in good standing with eBay

If you think you meet the above criteria, please apply by submitting this form before Friday, April 10th, 11:59pm PDT. You may apply only once.

Please check this box to accept the program Terms and Conditions.

Frequently asked questions Which invoice will be deferred?

If approved before your invoice due date, certain selling fees will be deferred until your next invoice as outlined below.

  End-of-the Month Invoice Mid-Month Invoice Approved March 25 to March 31, 2020 April 1 through April 10, 2020 March 25 to April 10, 2020 Fees deferred until 50% of deferred Covered Fees will be billed as part of the April 30, 2020 invoice and the remaining 50% as part of the May 31, 2020 invoice 50% of deferred Covered Fees will be billed as part of the May 31, 2020 invoice and the remaining 50% as part of the June 30, 2020 invoice 50% of deferred Covered Fees will be billed as part of the May 15, 2020 invoice and the remaining 50% as part of the June 15, 2020 invoice

• If you are approved by March 31, 2020 and have an invoice dated March 31, 2020, 50% of the Covered Fees will be deferred until the April 30, 2020 invoice, and the remainder will be deferred until May 31, 2020 invoice.
• If you are approved between March 31st and April 10th, and have an invoice dated March 31, 2020, expect to pay your monthly March invoice in full as usual. 50% of your Covered Fees on your April 30, 2020 invoice will be deferred until the May 31, 2020 invoice and 50% deferred until your June 30th invoice.
• If you are approved by April 10, 2020 and have an invoice dated April 15, 2020, 50% of the Covered Fees will be deferred until the May 15, 2020 invoice, and the remainder will be deferred until the June 15, 2020 invoice.

If approved, please be aware that you will still receive your regular invoice which will include the Covered Fees by this deferment program, as well any other fees and charges. The non covered fees and charges will be due within the normal payment time frame, and the payment of the Covered Fees will be based on the schedule above.

You should check My eBay or Seller Hub for details about what Payments are due:

• My eBay -> Account -> Seller Account
• Seller Hub -> Account Settings -> Seller Account

Please refer to the Frequently Asked Questions for the list of covered selling fees.

What are the Covered Fees?

Certain fees are covered by this program. The Covered Fees include: final value fees, insertion fees, store/shop subscription fees, optional listing upgrade fees, and promoted listings fees.

Please be aware that you will still be expected to pay for any other fees or charges outside of these certain selling fees.

[Anonymous]

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@dhbookds wrote:

Certain fees are covered by this program. The Covered Fees include: final value fees, insertion fees, store/shop subscription fees, optional listing upgrade fees, and promoted listings fees.

Please be aware that you will still be expected to pay for any other fees or charges outside of these certain selling fees.

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That will cover most, if not all, eBay fees for any seller not in Managed Payments. MP fees are added to your monthly invoice so anybody in that program would still be responsible for those fees - which makes a lot of sense and levels the playing field since sellers using PayPal will still be responsible for payment fees.

[dhbookds]

@Anonymous 

Not too much coffee here yet and I don't "get" what you are saying....

[Anonymous]

As a payment processor PayPal takes out the fees upfront when the funds are deposited in to your account so you never have access to those monies.

As a payment processor eBay/Adyen doesn't take out any fees upfront (except marketplace facilitator collected sales tax which you don't see). They release the full amount to you and the payment processing fees - both per listing fee and the fixed percent fee - are added to your monthly invoice.

So any seller using PayPal will be covered for all or most of the eBay fees on their invoice with this deferment. While any seller using Managed Payments will see all of the payments processing fees on their monthly bill and have to pay them at the end of the month as usual. I think this is very fair that MP fees are not part of the Covered Fees for this deferment.

Did that clarify?

[dhbookds]

lol, I think so.........

You are talking about the processing fee that PP & Manage payments charge.........

The paypal fee will still be deducted for those who are not in Managed payment, but if one is in Managed payments, it will be deferred.......

I would think that would be right....since Ebay certainly cannot defer a fee from paypal as they now have nothing to do with PP. 

[Anonymous]

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@dhbookds wrote:

The paypal fee will still be deducted for those who are not in Managed payment, but if one is in Managed payments, it will be deferred.......

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The Managed Payments fees will not be deferred. Those monies will still be owed on schedule. The difference in process is MP sellers owe those fees at the end of the month - they're not deducted upfront the way PayPal does it.

I think it's fair that the MP fees are not eligible for deferment since PayPal users still have to pay their payment processing fees.

[dhbookds]

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@Anonymous wrote:

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@dhbookds wrote:

The paypal fee will still be deducted for those who are not in Managed payment, but if one is in Managed payments, it will be deferred.......

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The Managed Payments fees will not be deferred. Those monies will still be owed on schedule. The difference in process is MP sellers owe those fees at the end of the month - they're not deducted upfront the way PayPal does it.

I think it's fair that the MP fees are not eligible for deferment since PayPal users still have to pay their payment processing fees.

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Ah, you  figured out what the "other non covered fees" are..........certainly seems accurate, but perhaps should be spelled out in the announcement so the question doesn't come up when people try to figure out their bill....

@Anonymous 

What do you think? 

[bar-29368]

Is that apply once per actual person or once as in per 'seller' (ID)?

[Anonymous]

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@dhbookds wrote:

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@Anonymous wrote:

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@dhbookds wrote:

The paypal fee will still be deducted for those who are not in Managed payment, but if one is in Managed payments, it will be deferred.......

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The Managed Payments fees will not be deferred. Those monies will still be owed on schedule. The difference in process is MP sellers owe those fees at the end of the month - they're not deducted upfront the way PayPal does it.

I think it's fair that the MP fees are not eligible for deferment since PayPal users still have to pay their payment processing fees.

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Ah, you  figured out what the "other non covered fees" are..........certainly seems accurate, but perhaps should be spelled out in the announcement so the question doesn't come up when people try to figure out their bill....

@Anonymous 

What do you think? 

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Hi @dhbookds, the fees that are eligible for deferral are listed in the quoted material in the opening post of this thread: final value fees, insertion fees, store/shop subscription fees, optional listing upgrade fees, and promoted listings fees. Anything outside of these fees would not be eligible for deferral. For any managed payments sellers who have questions, I encourage them to contact Customer Service using the contact options available on the related Help Page. 

[barelynecessities]

Why can't current eBay stores also have the opportunity to get the same promotions that are being offered to the new eBay stores that open? How are current eBay stores supposed to have any chance of competing against the new eBay stores who sign up for the 3-month free promotion and are getting 500 free listings as well as NO Final Value Fees on the their first 500 sales? The current stores will be undercut by the new stores, since they will be able to price items at lower selling prices since they wont have all the fees (especially the Final Value Fees).

It would be a greater help to us current eBay stores, during this Covid-19 pandemic, to get the same amount of free listings (500) and the 500 listings with NO final value fees. It would help prevent us from sinking and closing our eBay stores during this hardship that we are facing. We could still pay our monthly store fees, but at least having no charges on 500 final value fees and having 500 listing fees waived will allow us to stay afloat and compete with the new stores.

Also, eBay could allow current "personal" sellers (not stores) to be able to take advantage to upgrading to an eBay store and take advantage of the promotion as well.  Not just people who do not have an eBay account at all. I am sure there are a lot of personal sellers who would be excited to have the opportunity to upgrade to an eBay store using this promotion right now. Doing this will level the playing field and allow everyone to win in the long run. Thank you!

[toknakku]

eBay Fee Deferral Programme - i got this message:

Current Status: Approved
Thank you for your submission. Your request has been approved. Covered selling fees on your next eligible invoice will be deferred.


but when i checked my invoice was high and nothing was approved why?
and i had chatt with ebay and they sayed we dont see you are approved even i got message approved
what is this?

[Anonymous]

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@toknakku wrote:
eBay Fee Deferral Programme - i got this message:

Current Status: Approved
Thank you for your submission. Your request has been approved. Covered selling fees on your next eligible invoice will be deferred.


but when i checked my invoice was high and nothing was approved why?
and i had chatt with ebay and they sayed we dont see you are approved even i got message approved
what is this?

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Hi @toknakku, we aren't able to calculate the deferral amount until after invoices have been generated, so this is why you would see a normal invoice for now. Not to worry, if you have been approved then you will receive a message from us before the 22nd letting you know the fee amount that will be deferred to your May and June invoices. 

[toknakku]

than how we know when we must pay fees for may 2020?

i did not get any fees invoice till now