05-06-2021 07:29 AM
Hi,
I am registered since 2004 to ebay.co.uk Due to some new policies we cannot sell some products to the US. So we dont want them to appear to the searches on the US site. How can I do that? I have excluded North America, I have not ticked "show on other sites US & Canada", I do not offer shipping to any other country than EU zone.
Any ideas on how I should handle this?
05-06-2021 07:46 AM
What site are you LISTING on - .com or .co.uk?
If you are listing on .com, you can't "not ship" to the US since .com is the US home site. It's considered domestic shipping.
If you're listing on .co.uk you should be able to block the US in your shipping preferences. https://www.ebay.com/ship/prf
Apologies if I have misunderstood your question.
05-06-2021 08:14 AM
I have excluded North America,
According to what you have up, at least one listing........you will ship anywhere except Brazil and PO Boxes.
05-07-2021 03:55 AM
Thank you very much for the reply. All products are listed on co.uk What I want is my products not to show up in the search results. As it is now, while checking ebay.com, they show up, but if you want to buy it you cannot select USA as postage destination.
Is there a way to exclude these products from appearing in the search results to the ebay.com website?
05-07-2021 05:06 AM
If you have them excluded from delivery to a country, they won't show up.........you may be seeing them because, based on your delivery address, they can be delivered to you.
Give us an item # of an item excluded from the US........ I can see some of your items, but you seemed to say not all items are excluded........
05-07-2021 05:24 AM
When I click on your listings. I can see 13 items and it shows 80 total items. Weather or not I can buy them I don't wanna try.
05-07-2021 06:31 AM
Go here: https://www.ebay.com/bmgt/buyerrequirements and block buyers whose primary shipping address is in a location I don't ship to.
05-07-2021 08:46 AM
You cannot exclude your listings from appearing on an entire site.
You can exclude your listings from appearing in searches done by users with a shipping address located in a country that you do not ship to, if those users are searching using that country and postal code.
If you ship to the UK, and you search ebay.com using a UK shipping address, your items will appear in searches. If I search ebay.co.uk using a US address, your items will not appear in searches for me. If I change my shipping address to the UK and use that to calculate shipping, then your items will appear in searches on ebay.com or ebay.co.uk or ebay.ca or ebay.com.au.
05-09-2021 11:31 PM
At first I want to thank you all for your time and answers. Here are some item numbers. If you are located in the states please check if these are visible to you and let me know
182670457709
183959000612
182670474373
183957439034
05-10-2021 12:30 AM - edited 05-10-2021 12:33 AM
Only clicked on 3 - did not show for me in US
Using my seller id in Australia, items are showing over there in Oz so looks like it worked by removing US as a destination
05-10-2021 03:49 AM
Thank you very much
05-10-2021 05:10 AM
183959000612 shows as having shipping to US, the rest don't
This is the shipping on that item:
Item location: Athens, Greece
Shipping to: Worldwide
Excludes: South America, Russian Federation, Turkey, Mexico, PO Box