Hey legaleagle1234
Ebay Does not and always has had awfully bad "Seller Customer Service" ALWAYS. They let Buyers get away with so much that's not Fair to Sellers. Seller are Ebay's Clients - Not the Buyers!! Do Not Let a Few nasty jerks discourage you from selling here. I use a very strict and hard DISCLAIMER at the Bottom of ALL my Sales/Auctions, shown at bottom here, so as "lessons learned" I no longer offer any buyers - Returns/Refunds/Exchanges. I have been a member since 2004 with over 400 sales.
In one recent incident:
I had a buyer for an item I was selling that left me Negative Feedback Because - They thought what I was selling was what they wanted to buy. Basically my item was a "small/miniature" version of what they believed they were buying the Large Version of and left me Negative Feedback at first. The guy didn't communicate to me first about HIS ISSUE (not mine) and left the Negative feedback. I Reported Him to Ebay and they made him change it! He then proceeded to leave Neutral Feedback as:
BUYER: " This not what I thought I was ordering. I thought I was ordering a dated ornament to replace one that broke. I guess I click on the wrong item and made a costly old man mistake." They guy obviously did not read the title or description = His problem not mine.
I stated in the Title of the item "Small" and in the Description itself as "Miniature" and the dude thought he was buying the LARGE version! The dude didn't or couldn't read apparently and tried to guilt me into a refund. That doesn't work with me. The differences are the Boxes each item comes in are Very Different and The Large Version has a Metal tag while the Small version does not. I do not allow Refunds/Returns/Exchanges! I am very descriptive when I list any item here on Ebay and ALWAYS use a Disclaimer for EVERY item I sell - Because Ebay doesn't have their Clients (Seller) back. They sure the hell take our money as much as they can in fees/charges! Even on Shipping Ebay takes 10% of the total shipping charge! So I have to up shipping costs to a buyer because Ebay takes from the shipping cost total.
On another Sale a Buyer that I sold a Brand New Boxed set of 10 Miniature Christmas Bubble Lights to complained that they weren't working, not bubbling. I decided to try to offer assistance to him and said I would exchange his item since he stated they didn't work. The whiner sent back the set, without the original box, spare bulbs and took the labels and tags off the wires! So I tested the set that he sent back and they worked, I sent him several pics of them working - He replied: "they could be any set of lights" I told him that IF he was using them in a cold room / area that they probably won't bubble because they would not be able to get hot enough to do so. Temperature effects the bubbling action and anyone who actually understands how bubble lights work would know this, and that's why they are Indoor Only - it was also on the instructions of the box the jerk threw away! He left Neutral FB, and I have blocked both these idiots from my sales here.
My Disclaimer:
***DISCLAIMER***
IMPORTANT MUST READ BEFORE BIDDING/PURCHASING:
Item being auctioned - "NEW As Is"! Sorry no returns/exchanges/refunds. All sales are final. **We Ship ONLY U.S.P.S. Priority Mail - Includes Delivery Confirmation and Insurance on your item purchase! Ebay** We do our best to be accurate and show items the best we can. Payment is expected within 3 days of auctions' end! Non paying Bidder/Buyer may receive an "auction blocked status" from all or any of our future auctions. Also note; USPS will be increasing their cost to Priority Mail in October 2021 - Expect to pay more for your shipping cost. If you have questions Please ask before auction ends or purchasing!! Effective Communication is Everyone's business and right!
