Entitled much??

[evry1nositswindy]

I was working today, left the house around 7am and got home around 3pm.  I saw I had a couple of sales and a couple of messages.  I looked at the messages first in case one was a cancellation (yes, I'm cynical).  One message said where's my tracking??  I went to my orders and it had sold at 7:44am and the message was less than 3 hours later.  I am not Amazon.  I have 1 day shipping, so it showed me to ship by tomorrow.  I am not late in shipping it.   

No question here, just tired of the entitlement.  I have a life too and have to work at other jobs besides eBay.  Buyers...there is a person behind your order, not a company.  Be kind, be patient.  Some of us might have had a rough day.

[soh.maryl]

Sorry to hear of such an unpleasant experience.

It is my personal belief that folks who react like that here are equally rude and entitled-sounding just about everywhere they go.  

[bigdeals.etc]

I wholeheartedly agree. Sorry to sound harsh, but you gotta brush it off and just do as you do. I'll admit that even with my experience, some days are just tougher to deal with these buyers. It's only going to get worse btw as the holiday comes. So strap in and prepare yourself.

The selfish part of me is glad to hear that other sellers are experiencing the same thing as I am. Misery loves company... although it really isn't that miserable in the grand scheme of things. Good luck.

[skeletonstore]

I have a reply for the "tracking" but it might not go over so well....:D

[fern*wood]

No, we aren't Amazon, but Amazon has recreated this "shipping monster".  Buyers see things on line and make little distinction with who may be doing the work behind the scenes, and thus, some act in this manner.   Thankfully, most don't.  Sit awhile and put your feet up.  The shipping can wait.

[memorymarielane]

Maybe if you responded to the customer and told them that 1 Day Shipping includes 24 hours and that you also hold down another job they will be a bit more understanding. I agree that most shoppers have been "conditioned" by Amazon to expect an instant gratification when shopping online. Ebay doesn't work like that. Pray you receive a raving review for the sale!

[evry1nositswindy]

@fern*wood  Couldn't agree more that Amazon has created a monster.   With the USPS delivering slower and charging us more for the privilege, it is hard to compete. 

[jayjaspersgarage]

Had the same type of emails when I used to work.  Covid took my work life away from me but ebay keeps me going... in circles.  I used to drop packages off at 4:00 a.m. on the way to work.  Now I get to the post office around 7:30 or 8:00 to avoid the opening line-up at 9:00.  

We get the pleasure of a brand new mail carrier in the neighborhood starting today.  Our regular carrier retired yesterday, on a Wednesday no less!  That means our mail won't get picked up until seven tonight if we are lucky so I will drive todays sales to the postal around 3:45 this afternoon.

If you hustle and drop off early in person you can still get flat rate boxes delivered in three days over 3100 miles.  Pretty amazing.

[skeletonstore]

Ebay openly allows amazon drop shippers to sell on ebay which is like another nail in ebay's coffin.  Ebay's shipping services cannot compete with non union workers.  Like others are saying customers are used to ordering and getting the item next day and who knows sooner is possible from a prime warehouse.  UPS charges extra for saturdays and the post office does whatever they want.  The post office legitimately got rid of flat rate express boxes.  It's all calculated.  What has ebay done about this?  nothing.  So customers will continue to get nasty because like I said,  even if they order on ebay they might get amazon service. It's unfair to normal sellers. Ebay should clean up their website but wont.  They're like a junky that keeps on sticking a needle in their arm and there doesn't appear to be any narcan to save them.  amazon will own ebay soon.  

[nobody*s_perfect]

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@memorymarielane wrote:

Maybe if you responded to the customer and told them that 1 Day Shipping includes 24 hours ...

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Listings usually don't reveal the seller's handling time, unless it's "same day;" they only give an estimated delivery date.

[evry1nositswindy]

@nobody*s_perfect  Listings always said "seller usually ships within 1 day of receiving payment".  Is this not shown anymore?  So many downgrades to our listings and stores.  SMH... 

[nobody*s_perfect]

hasn't been shown in quite a while, though it might still appear on older listings.  IIRC there's a threshold beyond which it will be revealed if it's an 'extended handling time", like 4 days or  more.

[downunder-61]

As a buyer I just don’t understand this obsession with tracking an item you purchase.

I buy a product, I see the shipping estimate, I wait for my parcel to arrive. I don’t care how many different parts of the country my parcel may visit, so long as I receive it.

If a week passes beyond the estimated delivery date, I check my purchased item in my history and see if a tracking number has been uploaded – if yes I will check it out, if not I give it another week or so and claim INR. If it arrives later, I contact seller and organise payment into their Paypal or bank account.

As a seller I rue the day eBay decided to show tracking to buyers LOL

[katzrul15]

@evry1nositswindy

Be kind, be patient.  Some of us might have had a rough day.

There are signs like this everywhere telling peeps there are not enough workers, wait time might be really long, etc etc

At the Panera by us, the sign was very similar - "Please be patient, I am just 1 person".

DS and I waited over 4 hours for him to be seen at a med-check after a tennis match last week for an x-ray of his wrist.  There was 1 worker out front and 1 doctor, who also had to be the "nurse" and pre-screen, prep, etc.  The sign at check-in said "We appreciate your Patience" and below it (it was pre-printed) - Only 1 doctor is here, written in sharpie.  My son commented since it was Sharpie, it wasn't just "today".  

Sorry about your Buyer - it has gotten worse since e-Bay stopped illuminating a handling time for these orders.  We ship the same day as often as possible, but even then, Buyers get itchy around 4-5pm if they do not see a tracking number.  And heaven forbid if you print the label the night before to get it dropped off first thing and the USPS tracking does not show anything/movement right away!  What game are you pulling??  LOL

  Sales are hard to come by right now, so having impatient buyers on top of all the stressors on here is tough.  Hang in there!

[lotzofuniquegoodies]

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@nobody*s_perfect wrote:

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@memorymarielane wrote:

Maybe if you responded to the customer and told them that 1 Day Shipping includes 24 hours ...

---

Listings usually don't reveal the seller's handling time, unless it's "same day;" they only give an estimated delivery date.

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A major part of the problem is customers believe EVERYTHING ebay states or shares and considers it the gospel. Sadly once an order has left a sellers hands they(the seller) are totally out of the loop until it physically arrives. And because of all the features that sellers used to rely on, have been removed (by eBay) that is not making the situation any better or easier for the parties involved.

Always appreciated the Beatles line. Appreciate it even more now...."I've got to admit things are getting better.....It can't get much worse."  The truthful sarcasm of it all. Art imitating reality. (Paraphrased so I wouldn't use up too many eBay characters and cause servers to overheat 🙂 )

-Lotz