cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Email from Ebay asking about International Opt Out Survey...

I see another user asked this question, but there was no way to respond to them. I too got an Email from Ebay(but not in my Ebay messages) asking me to take a survey about why I opted out of International Shipping. They are offering a $25 gift card for completing the survey. I hovered my mouse above the email address and Ebays legit phone number pops up. Haven't clicked on it. Has anyone clicked on the link? 

Message 1 of 20
latest reply
1 BEST ANSWER

Accepted Solutions

Email from Ebay asking about International Opt Out Survey...

Some of these eBay surveys are done by third parties on behalf of eBay which is why they don't always come from the standard eBay URL's or appear in My Messages.

 

As long as you don't have to log-in or provide any other identifiable information they should be safe. When you click the link eBay would be able to identify the user that completed the survey because of a tracking code included in the URL.

 

Obviously if you didn't recently opt-out you might have good reason to be suspicious.

 

 

 

 

Paranoia strikes deep
Into your life it will creep

View Best Answer in original post

Message 4 of 20
latest reply
19 REPLIES 19

Email from Ebay asking about International Opt Out Survey...

This is my take on that, if it doesn’t come through eBay messages it isn’t from eBay, eMails like that just get sent to trash. I never click on links in eMails. How would you even know the phone number is legitimate? eBay doesn’t have a number for members to call, they removed all access for us to call them. They even removed all the phone icons in the Seller hub.  
I wouldn’t trust that to be a legitimate eMail from eBay. 
I opted out of international shipping and never heard boo from eBay. 

Message 2 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

I took that survey. If it's someone fishing for info, they did a lousy job as all of the info they requested is now displayed for all of my buyers to see. 

 

 

Message 3 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

Some of these eBay surveys are done by third parties on behalf of eBay which is why they don't always come from the standard eBay URL's or appear in My Messages.

 

As long as you don't have to log-in or provide any other identifiable information they should be safe. When you click the link eBay would be able to identify the user that completed the survey because of a tracking code included in the URL.

 

Obviously if you didn't recently opt-out you might have good reason to be suspicious.

 

 

 

 

Paranoia strikes deep
Into your life it will creep
Message 4 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

They present a lot of "what-ifs". If we offer this, would you use the service kind of stuff. 

Message 5 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

I haven't received such a survey, but I would not to click on anything.

Message 6 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

I click on nothing I didn't ask for.    

Message 7 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

It's the San Jose Corporate phone number which of course can be copy/pasted by anyone. I don't need $25 that bad. I will just delete it. 

Message 8 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

More for me. Thanks!

Message 9 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

Well, I didn't get an email survey request, but when I opted out of EIS a pop up box immediately appeared asking me why I was opting out. One of the options was something like "I already have an international service". That was the end of it.

 

Frankly, even if it looks legit I don't trust anonymous surveys. Phishing. And that gift card is the bait.

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand
Message 10 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

Here's the full text of the message I received:

"Hello! eBay would like to understand more about your reasons for opting out of eBay International Shipping.

We appreciate your participation in this survey and the time you spend to provide feedback.
This survey is administered by a third-party partner. Please answer all the questions openly, and honestly. Any information you provide is confidential and anonymous. On full completion of the survey, you will see details on how to receive a $25 gift card, with over 100 retailer selections and charity options to choose from. Gift cards will be sent within 14 days."
 
As another member pointed out, there is no identifying information requested and after answering three basic questions -- did I opt out, do I make the decisions and what are my annual sales  (less than $10,000 up to over $1,000,000 - there are four choices)--the survey ended since I was in the lowest sales category so I apparently was not eligible for the gift card. The survey was administered by Qualtrics, an American experience management company, so most likely it is legitimate.
Message 11 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

I used to do online surveys on a regular basis and when I was doing them I learned very quickly to avoid surveys that came from Qualtrics. The company has a nasty habit of not paying out. Their preferred method of doing this is to wait until the survey taker has completed the survey and then telling them that they didn't qualify for a variety of reasons i.e. they've already reached their quota of completed surveys, the survey taker doesn't match the required demographics to take the survey, the survey taker took to much time completing the survey, etc.. IMHO they're a bunch of crooks.

 

@heckofagame 

 

Did you actually receive the gift card?

Message 12 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

I took the survey yesterday, so I wait.

Message 13 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

Where are they posting your responses?

Message 14 of 20
latest reply

Email from Ebay asking about International Opt Out Survey...

There was no mention of posting any responses. 

Message 15 of 20
latest reply