12-05-2018 06:01 PM
Is it possible to get sold item notifications to an email address other than the one that we get offers and other emails from ebay? I have some part time helpers that help me and the computer I have setup for them to use gets the emails. Its hard when they get a lot of emails that they don't need or can use come to them. Just wondering if there is a way to have only the sold item emails come there?
12-05-2018 07:01 PM
@beachers wrote:Is it possible to get sold item notifications to an email address other than the one that we get offers and other emails from ebay? I have some part time helpers that help me and the computer I have setup for them to use gets the emails. Its hard when they get a lot of emails that they don't need or can use come to them. Just wondering if there is a way to have only the sold item emails come there?
Historically the answer has been no. But I went and checked my Communication Preferences in my Account in My Ebay to see if anything has changed. Currently it still appears that only one email address can be associated with an eBay account. You can decide "how" and"what" you receive in notifications, but no way to add a second email. Sorry.
12-05-2018 09:16 PM
Does your e-mail come in to two different computers - yours and the one set up for your help? Are you using a mail client (outlook, mail, etc)? If so then you can set up filters on the help's computer so that all of the sold notifications go to a specific folder, then your helpers only need to reference that one folder.