Ebays tracking shows item as delivered

[car_226227]

I sell sports cards, normally with a value of $20 or less. I have a buyer whose item shows as delivered but they claim has not been. I use Ebays shipping which is either .53, .73 or .93 cents. What does EBay ask me to fill in tracking when their tracking is posted to the item as soon as I print the shipping label?

Ebays tracking is not trackable on USPS with their tracking which starts out as ESUS followed by numbers. If it shows as delivered why am I asked to provide the very tracking that can already be seen on the item. EBay knows what it states.

I am very confused asI don’t know how to handle a situation where the item shows as delivered. Never had an issue like this and would like a little guidance.

[zero29zero]

Just enter the tracking # in the case and you should have no problem winning

Why do they need that?, who knows

[itscalledapostingid]

It's not unusual for ebay Standard Envelope tracking to show as delivered a couple days before it's actually delivered to mailbox. The delivery scan is just an estimate based on when it goes through USPS sorting centers. 

You can search the Community for recent posts about this.

You can read up on handling claims, replying to case with tracking and other info. here:

https://www.ebay.com/sellercenter/shipping/ebay-labels-services/ebay-domestic-shipping-services/ebay... 

[onefootflipper]

Chances are very high that item will get delivered tuesday.

I sell so many cards that I have a copy and paste message ready for this situation and use it at least 4 or 5 times a week. Feel free to keep this text and use it yourself.

That happens all the time with the standard envelope shipping. I rarely go two days in a row without getting a message like yours. They don't get hand scanned, only scanned by the sorting machines. I think how it works is when it hits the final sorting machine at the last post office it will show as delivered soon after, which sometimes ends up being days before it actually gets to your house. Expect it to show up in the next few mail deliveries.

[hartungcards]

When you pay less than a buck for tracking, this is what you get.

[714ricki]

Just enter the tracking number as requested. Basically, ebay is asking you to confirm the tracking number. Enter the tracking number as soon as possible!

[furrybuffalo]

Hi Good morning. I saw the same thing this am. I went downstairs to my panel box. Opened it, Nothing!! This happened before. My guess is , after I went into unhappy mode, Delivered means, it was handed off to our local po station. If our mail carrier is competent, we will get our anticipated item the next day. Caveat: if you buy from amazon, drivers have a address reading comprehension problem or gps problem. They should learn to read street signs. If i buy from amazon, i go through the secondary market, meaning it gets handed off to usps. See above re comment re postal carrier. Be safe.