Does anyone else feel as though Ebay is using covid as an excuse to remove phone support and save money??? Every company out there has phone support now. In fact, they've had it all along. It's 2020. have people work from home.
Meanwhile, I am getting taken advantage of by buyers abusing return policies and Ebay lets it happen. The instances I am speaking of would have never happened with phone support. Ebay has stood by me in similar cases many times.
I have sold on Ebay for over 10 years. I used to defend them. They were once good and fair. Now, I can't even find a place to lodge a legitimate complaint. I have to send out a pressure release message to the "community" and no one at the company cares or hears.
Hear this: I will do everything I can to sell on other platforms and hopefully you get your act together....although I doubt that will happen.It's not looking good for ebays future unfortunately. This is my only source of revenue. I'm just glad I'm not an investor with this company...
If you are a manager or somebody who can do something, message me. I doubt it will happen but I'll be waiting.
