07-14-2021 12:30 PM
07-14-2021 06:38 PM
Hardly. Read what I wrote.
TRS+ qualifies for 10% off their FVFs (not the .30 transaction fee) - If the FVF on a transaction is $3.00, you would save 10% off of that or .30 cents.
You would need to be a TRS and meet the additional criteria for TRS+, etc.
Top Rated Seller Program (ebay.com)
07-14-2021 07:17 PM - edited 07-14-2021 07:18 PM
@collectfest wrote:@inhawaii wrote:So there should be no penalty for falling below standards?
I give you my take.
No, I do not think a seller with a 100% positive feedback should be penalized. Also, the OP has stellar 5 star ratings. The OP has 100% positive feedback. Not all sellers are trying to make a living on eBay.
So, "falling below standards" as stated is a just a made up absurd number to reward volume sellers and penalize low volume sellers.
By the way, I have no problem in rewarding high volume sellers. I do have a problem eBay policy the directly punishes low volume sellers.
Your take?
Regards
It might have some meaning - punishing a seller for being 'below standard' - IF ebay were transparent about how they accomplish the determination of how and why they came to that decision, based on who and what they are comparing against. For all practical purposes, it seems merely a capricious and subjective opinion on the part of ebay's 'bots, and their programmers, without any substantial indication - sort of like having a digital sign stating the speed limit and programming that may change it to 15 MPH slower than the car as it approaches, and the cop using that to decide whether or not to stop the driver.
07-14-2021 07:20 PM - edited 07-14-2021 07:24 PM
@collectfest wrote:
@luckythewinner wrote:
@collectfest wrote:
If a member sells 10 items a year for 100,000, they fall below standard. If I sell 1000 items for 5,000, I meet standard. Not a wise business plan in my eye's. That's arbitrary.I am not sure I agree. In order to fall to Below Standard, that seller would need to have accumulated either:
a) three out of 10 (30%) transactions with a case closed without seller resolution; or
b) five out of 10 (50%) transactions with defects
That is not "abitrary" and has nothing to do with volume.
That is just a bad seller.
How do you come up with your data you reported?
The actual evidence reflected on their seller page is all I can see.
I was not reporting data about an actual seller. I was doing the math regarding the hypothetical seller with 10 transactions that you gave as an example.
A seller cannot be give a "Below Standard" seller rating until he has either (a) 3 cases closed without seller resolution", or (b) 5 transaction defects
"The defect rate won't affect your seller performance status until you have transactions with defects with at least 5 different buyers"
07-14-2021 08:13 PM
@olushola364 wrote:How is some one a bad seller when the items are damaged by the carrier..... Gerald
If an item is packed properly, it won't be damaged by the carrier unless it is grossly mishandled, and in a case like that, USPS will typically pay out an insurance claim. You need to pack your stuff so that it can be drop-kicked down a flight of stairs without being damaged-- anything less than that and it isn't packed properly.
07-14-2021 08:46 PM
@numisnorway wrote:Always funny to see the shills/cheerleaders rationalize this behavior from ebay. I got hit with this extra fee because i got scammed out of a $500 item by a brooklyn resident using return fraud. One instance that i had no control over.
Its like adding insult to injury.
I know it's fun and easy to drag out the usual 'cheerleader' and 'shill' insults, but parroting peoples' complaints about the system isn't going to help someone stuck in it to find remedies to fix the problem or prevent future problems.
07-14-2021 10:14 PM
Hi - And yet the scammers & unrealistic buyers can skew a seller's metrics so much. I fear ebay is not really addressing this problem because it is in their financial interest to not address it. In other words, why bother, plus we (ebay corporation), make more this way? I could be wrong, but don't think I am.
07-14-2021 10:18 PM
Thank you! However, does ebay charge 5 % more on the total FVF of the "bad seller," or is it 12.55 % plus 5 % on top of that? In other words are "bad sellers" paying a 17.55 % FVF? Please clear this up if possible. Thank you.
07-14-2021 10:26 PM - edited 07-14-2021 10:30 PM
@oldcoin007 wrote:Thank you! However, does ebay charge 5 % more on the total FVF of the "bad seller," or is it 12.55 % plus 5 % on top of that? In other words are "bad sellers" paying a 17.55 % FVF? Please clear this up if possible. Thank you.
Penalty fees are calculated just like Final Value fees.
So if the buyer pays a total of $100 and the seller is subject to a 5% penalty fee for being Below Standard, the seller pays an additional 5%.
This fee is nothing new - the penalty fee for Below Standard sellers was initially set at 4% and it was first added in October 2018.
07-14-2021 10:33 PM
Buyers have to file a inad case. CS doesn't give refund overnight. Excuses gets you nowhere.
07-14-2021 10:35 PM
Hi Lucky - I am not saying it is new, I am just trying to understand. Thanks.
07-14-2021 10:36 PM
Feedback had nothing to do with eBay's standards in this case that is being talked about.
07-14-2021 11:06 PM
Lots of great advice and info here. Why mark "solution" to a "Me Too" post? Was that the point of posting?
07-14-2021 11:30 PM
@annadryl wrote:Lots of great advice and info here. Why mark "solution" to a "Me Too" post? Was that the point of posting?
I laughed when I saw that - I guess agreement is better than solutions.
07-14-2021 11:41 PM
Well, they did. Your opinion isn't fact.
07-14-2021 11:47 PM