Ebay shipping label discount super high?

[thatoneseller23]

Hello everybody! I'm glad to be a part of the eBay community! I just started selling and it's going really well. I just sold an item and when I went onto the page to print my label I noticed it was super cheap- $9. Keep in mind the package is 4.5 lbs, 37x26x1 inche/inches. Then I noticed that it should be closer to $30, but it shows that I am getting a 70% discount on my labels. Is this normal!? Will it continue? It seems very high, as well as generous. Hope to get some answers. Thank you'

[loveyourimagination49]

What service were you working with?
USPS, FedEx or UPS

[thatoneseller23]

I was using USPS. 

[fern*wood]

Are you sure you entered the dimensions on your print label screen?

[everythingsells010]

did you check the rates to send it fedex or ups, that is a long package 37" and  24" wide, it is not always about the weight with usps the over size will make them go up like that

[partial*eclipse]

When the length-plus-girth of a package is over 84 inches, USPS charges a "balloon rate" which is equal to the 20-pound rate.  The retail rate to ship 20 pounds to Zone 4 is $30.25.  The online rate is $19.73.

The regular online weight-based rate to 4.5 pounds (i.e., the 5-pound rate) is $9.19.  So it looks like your label was charging for the weight-based rate rather than the balloon rate.  Hence, I share fern*wood's suspicion that the dimensions were entered incorrectly for your label.

[penguins_dont_fly]

---

@thatoneseller23 wrote:

Hello everybody! I'm glad to be a part of the eBay community! I just started selling and it's going really well. I just sold an item and when I went onto the page to print my label I noticed it was super cheap- $9. Keep in mind the package is 4.5 lbs, 37x26x1 inche/inches. Then I noticed that it should be closer to $30, but it shows that I am getting a 70% discount on my labels. Is this normal!? Will it continue? It seems very high, as well as generous. Hope to get some answers. Thank you'

I hope that you aren't just shipping that painting in brown paper or something ... the 1" thickness doesn't seem like adequate protection to me 😞

And while I've got you (LOL) ... I have some suggestions / critiques ... please don't get offended, I'm just trying to save you from grief:

Lose the website in your listings. Off eBay sales are seriously frowned upon and even the slightest whiff of off-eBay contact will get you restricted or  suspended these days. They are cracking down hard.

"THIS PAINTING TAKES 1-2 WEEKS TO PRODUCE. PLEASE KEEP THIS IN MIND WHEN ORDERING."

It is listed as Fast N Free, which means that you must ship within 1 business day of payment. Your seller standards will take a hit if you do not. Plus, let's say I ordered it today. The listing shows me an Estimated Delivery of Aug 26-Aug 30 here in NW FL. I could open an "Item Not Received" case (and win) on Aug 31 if I did not receive it by then.

If you have an item with a long lead time like that, your handling time needs to be 2 weeks.

Same thing with the "Heart of Darkness" amulet.  Change the handling time.

Read about Seller Standards here:

http://pages.ebay.com/help/policies/seller-non-performance.html

Your dashboard can be found here:

https://sellerstandards.ebay.com/dashboard

Pre-Sale rules (listing an Item that is not immediately available):

https://pages.ebay.com/help/policies/pre-sale.html

---

[penguins_dont_fly]

As to the subject at hand ... I agree that the label isn't being calculated correctly.

When you print the label, you need to select "Large Package" as the package type and enter the dimensions correctly.

[thatoneseller23]

First off, to anyone who gave advice to the listings- thank you! I'll change some stuff up.

As for the box size not being big enough for the painting, youd be suprised how many times I can wrap the painting in bubble wrap and still fit it in the package (about 7 times around) :). It sounds like not a lot of room, but it is packed very securely. Here is exactly what I selected.

"USPS Priority Mail- Thick Envelope/Large package"
"Dimensions: "37x26x1""
"Weight: 4 lbs 5 oz"

Also, no one has really answered my question yet- why was I given a discount of 70%? That's why it was only 9 dollars AFER the discount.

Any more answers?

[penguins_dont_fly]

---

@thatoneseller23 wrote:
First off, to anyone who gave advice to the listings- thank you! I'll change some stuff up.

As for the box size not being big enough for the painting, youd be suprised how many times I can wrap the painting in bubble wrap and still fit it in the package (about 7 times around) :). It sounds like not a lot of room, but it is packed very securely. Here is exactly what I selected.

"USPS Priority Mail- Thick Envelope/Large package"
"Dimensions: "37x26x1""
"Weight: 4 lbs 5 oz"

Also, no one has really answered my question yet- why was I given a discount of 70%? That's why it was only 9 dollars AFER the discount.

Any more answers?

---

"Package/Thick Envelope" is a regular sized package. The next selection down in the menu is "Large Package".

It's not a discount ... the $9 is the regular Comm Base Rate for a regular sized package ... The calculator is not charging you the balloon rate 😞

Bubble wrap is not protection against bending and creasing or punctures, which is a big possibility with long, flat packages. 

[partial*eclipse]

---

vroomrd wrote: ... why was I given a discount of 70%? ...

---

Because eBay failed to factor-in the actual package dimensions.

Try running it again but checking off regular package, not Large package. 

Also, 7 times around with bubblewrap sounds like a lot more than an inch thick.

[thatoneseller23]

Gotcha on the package type selection, I'll change that. But as for the discount- yes, it is just that. The little calculation where it shows you the label cost looked like this:

"Label Price: $30.60
Your eBay Discount (70%):-$21.42
Total: $9.18"

I will void and reprint then screenshot it if I need to.

[thatoneseller23]

I will try that, thanks. And it really is not. I have sold these before, packaged them the same every time, and they haven't ever arrived damaged. I do appreciate the advice everyone is trying to give me, but I am asking about the discount- not how I package my items. I'd prefer it if we could get back on topic.

[emerald40]

---

@thatoneseller23 wrote:
First off, to anyone who gave advice to the listings- thank you! I'll change some stuff up.

As for the box size not being big enough for the painting, youd be suprised how many times I can wrap the painting in bubble wrap and still fit it in the package (about 7 times around) :). It sounds like not a lot of room, but it is packed very securely. Here is exactly what I selected.

"USPS Priority Mail- Thick Envelope/Large package"
"Dimensions: "37x26x1""
"Weight: 4 lbs 5 oz"

Also, no one has really answered my question yet- why was I given a discount of 70%? That's why it was only 9 dollars AFER the discount.

Any more answers?

---

Do not have an answer which is why I would bring it to the Post Office and have them figure it out for you.

The last thing you want to do is send your buyer a package with postage due.

[loveyourimagination49]

---

@emerald40 wrote:

---

@thatoneseller23 wrote:
First off, to anyone who gave advice to the listings- thank you! I'll change some stuff up.

As for the box size not being big enough for the painting, youd be suprised how many times I can wrap the painting in bubble wrap and still fit it in the package (about 7 times around) :). It sounds like not a lot of room, but it is packed very securely. Here is exactly what I selected.

"USPS Priority Mail- Thick Envelope/Large package"
"Dimensions: "37x26x1""
"Weight: 4 lbs 5 oz"

Also, no one has really answered my question yet- why was I given a discount of 70%? That's why it was only 9 dollars AFER the discount.

Any more answers?

---

Do not have an answer which is why I would bring it to the Post Office and have them figure it out for you.

The last thing you want to do is send your buyer a package with postage due.

---

The buyer will receive it and the OP will be charged.