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Ebay removed my ability to get call back

I have been selling on ebay for years I had almost 1800 positive feedbacks until I got an unfair negative. Immediatly I no longer had the option of having them call me back. I cannot even get a way to email them.  Do they remove this ability to get call backs when you get just one negative as it happened immediatly.  I have no way anymore to contact them. This is terriable service.

Message 1 of 18
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17 REPLIES 17

Re: Ebay removed my ability to get call back

I’ve had difficulty getting eBay to respond to me too over the past two months and many phone calls. This is the first time it’s happened and they sent me an email that they couldn’t get through to me but all of my information is correct. Where is the problem and what do I do?

Message 16 of 18
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Re: Ebay removed my ability to get call back

@cute2couture 

This thread is 8 months old and it is seldom that the OP will return to reply.  Should you have any questions or concerns it's always a good idea to start your own thread to get the help and advice you need for your specific issue.  You can request a call back from Ebay by going to the help and contact at the top of your page.  Use the chat option if you prefer.  

 

Good luck to you!

Message 17 of 18
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Re: Ebay removed my ability to get call back

Hi everyone,



Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.



Thank you for understanding.

Message 18 of 18
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