Ebay not allowing to upload tracking for item I had to purchase from a Ebay seller

[book_sleuth]

Hello,

I ran out of stock on one of my items and so had to purchase from an Ebay seller and drop ship to the customer. But when I try to upload the tracking number, it says: 

The tracking number is already associated with a different transaction.

I purchased and drop shipped the item from my same Ebay selling account. So in my purchase history it shows the item with tracking from the Ebay seller.

What can I do to upload the tracking to my customer ?

Thanks.

[mam98031]

---

@wesk_36 wrote:

"... the OP dropped shipped it directly to the buyer."

It wasn't "dropped shipped" either, just to clarify. It was retail arbitrage.

---

Retail Arbitrage is a form of Drop Shipping.  It is the form that Ebay doesn't allow.

[eleanor*rigby]

Oh, yes--the OP did say it was purchased from an eBay seller.

So, Let's say I'm the OP. I buy from another eBay seller under my name and have it shipped to my buyer in another state. As the OP/buyer, I receive the tracking number. It never arrives. (We're assuming it legitimately doesn't arrive.) Couldn't I file an INR?

Following the process to its logical conclusion, the buyer would file an INR, and I would lose. I would have to refund my buyer. But could I turn around and file an INR against the member who sold it to me? I have the tracking that shows it was not delivered, so wouldn't I win that and receive a refund?

Pretty convoluted scenario, I know, but I'm just throwing it out there.

And this, my friends, is why drop shipping/retail arbitrage is not a good idea.

Hopefully, the item will arrive on time and undamaged, etc., and all will work out for the OP.

[wesk_36]

---

@mam98031 wrote:

---

@wesk_36 wrote:

"... the OP dropped shipped it directly to the buyer."

It wasn't "dropped shipped" either, just to clarify. It was retail arbitrage.

---

Retail Arbitrage is a form of Drop Shipping.  It is the form that Ebay doesn't allow.

---

Correct. Ebay does not allow retail arbitrage.

[mam98031]

---

@wesk_36 wrote:

---

@mam98031 wrote:

---

@wesk_36 wrote:

"... the OP dropped shipped it directly to the buyer."

It wasn't "dropped shipped" either, just to clarify. It was retail arbitrage.

---

Retail Arbitrage is a form of Drop Shipping.  It is the form that Ebay doesn't allow.

---

Correct. Ebay does not allow retail arbitrage.

---

I'm aware, thank you.  See post 13.

[wesk_36]

---

@mam98031 wrote:

---

@wesk_36 wrote:

---

@mam98031 wrote:

---

@wesk_36 wrote:

"... the OP dropped shipped it directly to the buyer."

It wasn't "dropped shipped" either, just to clarify. It was retail arbitrage.

---

Retail Arbitrage is a form of Drop Shipping.  It is the form that Ebay doesn't allow.

---

Correct. Ebay does not allow retail arbitrage.

---

I'm aware, thank you.  See post 13.

---

Correct, you are aware.

[be_4101]

Um, in the end,

OP's seller is themselves a dropshipper.

[wesk_36]

---

@be_4101 wrote:

Um, in the end,

OP's seller is themselves a dropshipper.

---

That's what I was thinking at first too. I don't think that they are a dropshipper. They state that they ship from their own warehouses that are in multiple locations.

[a_c_green]

---

@be_4101 wrote:

Um, in the end,

OP's seller is themselves a dropshipper.

---

No, he's a seller whose buyer (the OP) wants his purchase shipped someplace else; that's all. He is not a drop-shipper.

If the OP was listing that seller's items as his own, and then paying that seller to ship the OP's sales to the OP's customers, then that seller would be a drop-shipper. That is not the case here.

[earlyant-77]

---

@a_c_green wrote:

---

@be_4101 wrote:

Um, in the end,

OP's seller is themselves a dropshipper.

---

No, he's a seller whose buyer (the OP) wants his purchase shipped someplace else; that's all. He is not a drop-shipper.

If the OP was listing that seller's items as his own, and then paying that seller to ship the OP's sales to the OP's customers, then that seller would be a drop-shipper. That is not the case here.

---

In addition, this is the advice we give to sellers if they lost or broke something that they are selling - to buy it from someone else on ebay and have it shipped to the buyer.

[mam98031]

---

@earlyant-77 wrote:

---

@a_c_green wrote:

---

@be_4101 wrote:

Um, in the end,

OP's seller is themselves a dropshipper.

---

No, he's a seller whose buyer (the OP) wants his purchase shipped someplace else; that's all. He is not a drop-shipper.

If the OP was listing that seller's items as his own, and then paying that seller to ship the OP's sales to the OP's customers, then that seller would be a drop-shipper. That is not the case here.

---

In addition, this is the advice we give to sellers if they lost or broke something that they are selling - to buy it from someone else on ebay and have it shipped to the buyer.

---

Who is "we"? I haven't and I know of many other posters that wouldn't give that advice as we know it is against the Ebay rules.

[kensgiftshop]

---

@book_sleuth wrote:

What can I do to upload the tracking to my customer ?

---

Nothing.

The tracking number the other seller gave you is for them.

There is no way you can use their tracking number because it is already in the system.

[inhawaii]

Hahaha this is funny.

As i understand it, the OP sold a item (transaction #1) and realized he's out of stock so he ordered one from another ebay seller (transaction #2) and had that seller send it directly to his customer (transaction #1).

Now the OP is trying to add the tracking number from transaction #2 to his transaction #1 and he's wondering why it wont let him.

[a_c_green]

---

@be_4101 wrote:

---

@a_c_green wrote:
If the OP was listing that seller's items as his own, and then paying that seller to ship the OP's sales to the OP's customers, then that seller would be a drop-shipper. That is not the case here.

---

OP seller's Feedback as a Seller:

---

Okay, clearly that feedback comment you found shows that the buyer figured out what happened, but that's still not drop-shipping; it's retail arbitrage. OP sells something he doesn't have (for whatever reason), so he goes out and buys another example of the missing item at full retail from a third party, and has it sent to his buyer.

I suppose one could argue that retail arbitrage is a form of drop-shipping, but that form is still not officially allowed here. I know some sellers have done that in an emergency, such as what happened here.

[this*old*attic]

Let’s not gorget the OP goofed and was out of stock, and did this to satisfy an order. It’s not their regular business model.

I’ve seen the board approve the exact same fix when another poster has done it.

And, yes, OP could file INR themselves if buyer doesn’t receive the item.

I'd mark shipped and stay quiet, and only supply the tracking number and an honest explanation if buyer asks later.

[this*old*attic]

I’ve seen it advised several times, on multiple boards.