You just said it yourself, ridiculous the few you have, nothing to do with the transaction, once an item is in transit it's out of control of any seller, but how many you seen relate exactly to this ? Ordered large fits like a Medium, ridiculous, if you order Large and receive Large then the order is correct, again someone thinking it fits like a smaller size is an opinion and should not be allowed as Negative, as for reading through everyone's Negatives before doing anything to time consuming for many.
Then you get the blatant liars who leave it out of spite because they failed to rip you off, smart ones know exactly how to word it so it will not be removed, that then becomes a case of he said she said, are you going to contact both parties to work out who you think is telling the truth before a purchase ?
The feedback system has been flawed for years, so one sided, then the volume Chinese sellers having it removed on almost a daily basis, then the good decent honest sellers who get nothing removed.
Forget anyone with multiple Negatives, if the price is right they will sell, simple as that, how many times you read received a load of garbage, guaranteed Chinese, multiple negatives, but guess what - the price was right.
As for your competitor as you say he still has very high feedback but with neutral and negative, you say he sells junk and his feedback shows a pattern, so if his feedback is still very high then obviously his buyers are not reading it or simply do not care.
I rest my case.
