eBay

epartshighway · ‎07-26-2019

This situation is completely out of control. All a buyer has to do is select not as described or defective. When the seller responds, simply stonewall and say nothing. When the 3 days is up, escalate the return, return an empty box or box of rocks. Refund will be issued. Unreal. There are small items on this website, I'll just use watches as an example. Here is a 400k watch in which a buyer could do EXACTLY what I stated above and ebay will help them every step of the way. Does ebay really think that bad people out there really won't do this? This behavior is unconscionable.

https://www.ebay.com/itm/Mens-Patek-Philippe-Minute-Repeater-5079J-18K-Gold-Extremely-Rare/283553929...

I don't think a crook buyer will care that his or her account has been "reported" after they've helped themselves to 400 thousand dollars. Ebay is walking directly into a massive lawsuit by encouraging this type of behavior. The user agreement will not shield them from this. Not when it's ebay directing the funds to be removed from your account and given to the criminal buyer. That won't hold up in court. Suing the buyer will go nowhere as the buyer will have disappeared. And even if you could find them they will have spent the money by that time. Disgusting. Goes to show the morality of the people running this company.

this*old*attic · ‎07-26-2019

Photoshop, anyone?

this*old*attic · ‎07-26-2019

No, actually when the cc gets involved, even though Paypal tries to stand up for you, sellers often lose at that point.

epartshighway · ‎07-26-2019

You can't photoshop a police report. And are you accusing me of filing false police reports as well?

this*old*attic · ‎07-26-2019

That's a courtesy refund. Buyer has their refund too.

andy-3278 · ‎07-26-2019

@epartshighway wrote:
You can't photoshop a police report. And are you accusing me of filing false police reports as well?

Ummm you can Photoshop ANYTHING, and most of the time cc, PayPal, eBay ect take the report at face value and never follow up.

And no, I'm not accusing you of anything, so don't even go there.

this*old*attic · ‎07-26-2019

Actually, I was referring to the photographs.... but, now that you mention it - anything can be effectively photoshopped by either party.

This is why Ebay sides with buyers, there's no way to tell in the end and they really are the more vital partner in the pair.

But they give courtesy refunds to sellers who push back intelligently or credibly.

And, I imagine both sides go on the radar for future monitoring.

this*old*attic · ‎07-26-2019

LOL, sniped by @andy-3278

Yes, ANYTHING can be photo edited, including documents.

leavingheresoon · ‎07-26-2019

You can sell a rock on ebay, and have proof that it is a rock, and a buyer will claim that it's not a rock and win. I'm never going to sell on ebay again. Like the old saying..."Screw me once, it's your fault. Screw me twice, it's mine".

fab_finds4u · ‎07-26-2019

https://community.ebay.com/t5/Archive-Shipping-Returns/Buyers-sends-back-empty-box-we-are-told-to-is...

epartshighway · ‎07-26-2019

Disgusting. Again ebay is taking the money from the seller and giving it to the buyer and are legally liable. That user agreement will not shield ebay in a court of law in a case like this. Not a chance. Especially when the buyer probably won't even be in the courtroom. Hell be relaxing in south America or somewhere else in the country where you can't find him/her. And that watch and the money will gone within days of the buyer receiving the stolen merchandise.

greg5000 · ‎07-26-2019

I agree this site has turned into "the Wild West" and I hope things will change, but it's on both sides (Buyers & Sellers).

After buying for 9 years (>1000 items purchased) and only a few returns for SNAD (where I always provided photos), I ran into a very bad seller early this year and ~ 50% of the items (> 100 items purchased) were either NAD or SNAD. I provided photos for every NAD/SNAD return request. This is the way it should always be.

If you are dealing with bad Buyers and they are not providing evidence of what they consider NAD/SNAD, then eBay needs to step in and either require them to, or the return/refund should not be allowed. If this isn't the case, I would contact eBay Customer Support and discuss with them.

greg5000 · ‎07-26-2019

@pburn wrote:
You've been posting about eBay's return policy since 2014 via numerous threads and posts. Judging from all those threads and posts, it seems you're very unhappy selling on eBay.

I think without the detailed analysis of the OP's posting history, we can all determine that the OP is unhappy about their selling experiences.

It's a continuing trend here, Sellers and Buyers are very unhappy and posting about it.

inthewoodspam · ‎07-26-2019

@greg5000 wrote:
I think without the detailed analysis of the OP's posting history, we can all determine that the OP is unhappy about their selling experiences.

It's a continuing trend here, Sellers and Buyers are very unhappy and posting about it.

Was your experience a bad one when you were selling here for your relative? Did you have many issues with your buyers?

@greg5000

greg5000 · ‎07-26-2019

@inthewoodspam wrote:
@greg5000 wrote:
I think without the detailed analysis of the OP's posting history, we can all determine that the OP is unhappy about their selling experiences.

It's a continuing trend here, Sellers and Buyers are very unhappy and posting about it.
Was your experience a bad one when you were selling here for your relative? Did you have many issues with your buyers?
@greg5000

Yes, sadly there were two buyers that left negative feedback because they didn't receive their items. My girlfriend's brother was in the ICU at the hospital, so he was unable to ship out items that had sold. He was also unable to speak and it took me a while to take over his account. I had to take over his cellphone account, so I could receive the temporary access code to change his eBay password.

I messaged everyone that had purchased items from him and almost everyone (except the two who left negative feedback) responded with nice replies and well wishes. I asked the two who left negatives if they could revise or remove their negative feedback, but never got a response from either.

When I contacted eBay to request that the negative feedback be removed (he had 100% Positive Feedback) they would not do this. I even said I would provide documented evidence he was in the hospital, and they still would not assist.

This was a bad experience and showed a lack of empathy on the part of the two Buyers and eBay.

hurryagain · ‎07-26-2019

Okay...everyone calm down here.... 😃

I do understand how scary it can be to sell here because of the possibility of the thieves and people with very little or no morals at all...it is the chance we take.

A big thank you to boston*fabric*stash for pointing out "having a rider on their insurance, as I do, that protects me against CC fraud. " I never would have thought about such a thing and if I were crazy enough to sell something expensive, I would probably do just that.

I love how informative these boards can be, even the OP's complaint is helpful. I would have never learned about having the insurance without the post itself.

This is how we all can get some great valuable lessons.