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Ebay lost my listings instead of automatically relisting them

Today most of my listings (clothing) were going to end. Ebay normally automatically relists items that end, but Ebay didn't relist my ending items. They lost them instead. They are not in my unsold list where normally ended items got put into. My ended listings are nowhere to be found.

Customer service can't find them either. And nobody else at Ebay wants to help.

So all my work and time of writing the dozens of listings is wasted. Clearly I'm done with Ebay. I will never sell or buy anything through Ebay anymore.

Message 1 of 6
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5 REPLIES 5

Ebay lost my listings instead of automatically relisting them

Others have run into the same issue.

 

See here for some discussion of this:

 

https://community.ebay.com/t5/Share-eBay-Technical-Issues/My-Good-Til-Cancelled-items-are-ending-and...

 

Message 2 of 6
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Ebay lost my listings instead of automatically relisting them

Where your listings are listed, look over to the far left column. One selection is "Ended". Check to see if they are there.

Message 3 of 6
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Ebay lost my listings instead of automatically relisting them

I looked at "Ended" as soon as I noticed my listing had disappeared, but there are not there at all.

Also: There was no dispute, no complaints, and no illegal listings on my account.

Message 4 of 6
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Ebay lost my listings instead of automatically relisting them

Thanks. I see now this happened to quite a few people.

Message 5 of 6
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Ebay lost my listings instead of automatically relisting them

 

You can try a search of sold and completed listing for the product- not yours; search all of ebay and you should find them there, if it's a huge amount of listings narrow it down by closest to you.  If they are unique and you remember the title sometimes you can find and recover them with google. 

Message 6 of 6
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