06-30-2021 10:45 AM
06-30-2021 10:49 AM
A large number of my Good Til Cancelled items that renew today are vanishing. They end and do not relist. Don't show in unsold ? any help
06-30-2021 10:52 AM
Im wondering if you were "requested" to join MP and have not yet?
OR maybe there is a lag in the system.
06-30-2021 10:55 AM
Been on MP for over a year and I have missing listings as well. First ones vanished over 8 hours ago and have yet to reappear.
06-30-2021 11:08 AM
Hi ... I already set up MP and also I relisted other items (sold) manually (sell a similar item) with no problems
06-30-2021 11:09 AM
lost 17 items by now
06-30-2021 11:29 AM
I am glad we checked this forum I thought I had lost my mind we had 5 items disappear as well.
06-30-2021 11:54 AM
Greetings All.
Yes, I have been having the same issue today with being in Managed Payments since last year. Perhaps it has something to do with July have 31 days compared to June's 30?
06-30-2021 12:05 PM
Tyler, could you check into this asap? Is this a glitch? Could this have something to do with it being the 30th and within 24-48 hours listings will show up again? Either situation is of concern. I noticed that I'm supposed to have several listings that were created on the 31st of a month renew later today the 30th - they are listed with others on the "ending today" list even though begun on a 31st date and I know sometimes things get messy on these last dates of a month.
Would appreciate any help you can provide to expedite checking into this. Thanks.
06-30-2021 12:21 PM
Every single one of my listings that renewed today (a large-ish number) has all but vanished.
- The listings cannot be found on my active listings page in Seller Hub
- The listings cannot be found in active eBay search
- My tally under listing promotions has not changed- it shows I have the same store allotment remaining as I did last night. The listing renewals are not being recognized and counted against my available listings.
- The listing can be found by going to ebay.com/itm/###### (replace ###### with the item number) and the page shows that it's still a live, active listing.
06-30-2021 12:55 PM
Also- the number of active listings displayed on Seller Hub is going down with each of these listings that isn't properly renewing.
06-30-2021 01:26 PM
contacted ebay via chat .... no help only the team will be notified ..... and we will contact you
disappointing
06-30-2021 01:29 PM
Yes, I am experiencing the exact same thing. Thank you for sharing!
06-30-2021 01:59 PM
I'd suggest that everyone send a message via Ebay for Business Facebook page. Use the send message link, don't just post on the page. They are usually quite helpful and will add your account to a ticket if it's a "known" issue. tyler@ebay
The link to the FB page is https://www.facebook.com/eBayForBusiness
06-30-2021 03:05 PM
Same here. Have had roughly 30 listings vanish this afternoon.