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Ebay live agent support number

Anonymous
Not applicable

Live agent support number needed 

Message 1 of 14
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13 REPLIES 13

Ebay live agent support number

@Anonymous 

 

Go to this link and use the chat option:

 

https://www.ebay.com/help/home

Message 2 of 14
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Ebay live agent support number

Live agent support number needed 

 

@Anonymous 

 

There is no number that you can use to call directly anymore.  You have to use the chat/request a call back.  Numbers for eBay found on the net often are redirects to scammers/criminals so never use them. 

If you have a particular question, you are likely to get better more accurate advice by asking here than you will get from the outsourced call center reps in other countries.

Message 3 of 14
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Ebay live agent support number

Anonymous
Not applicable

How can I get help with an unauthorized charge? This is the third unauthorized shipping fee charge since 2020. Always happens when there are no live agents.

Message 4 of 14
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Ebay live agent support number

How can I get help with an unauthorized charge? 

 

@Anonymous   

 

Did someone use your account or credit card to purchase something without your knowledge on eBay? 

or

Do you have a Payment Dispute filed against you because the BUYER didn't recognize the charge?  

 

or 

Did you get billed for a UPS or FedEx upcharge for shipping? 

If you could give a few more details, you will likely get help on how to proceed.  


Message 5 of 14
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Ebay live agent support number

The phone operators are not eBay employees.

The trained employees who have some authority work on the social media accounts.

https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://twitter.com/askebay?lang=en
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.

And you get a transcript of the Chat which you can review in case what you heard and what you were told are different.

Message 7 of 14
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Ebay live agent support number

@buyselljack2016 

 

Thank you.  

Message 8 of 14
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Ebay live agent support number


@Anonymous wrote:

Live agent support number needed 


No "please"?

Message 9 of 14
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Ebay live agent support number

Anonymous
Not applicable

I got billed for a USPS label 

Message 10 of 14
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Ebay live agent support number

Okay.

Was this a Return Shipping Label as part of a buyer's Claim? The seller usually is charged for those.

Was this a label that you bought for shipping to a customer, and were double charged on?

Do you recognize the address of the recipient?

Message 11 of 14
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Ebay live agent support number

t

live agent

 

Message 12 of 14
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Ebay live agent support number

Anonymous
Not applicable

The process is sequenced to make you believe it is a simple address label, but it isn't.

Message 13 of 14
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Ebay live agent support number

Was it something you listed with free shipping?

 

Message 14 of 14
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