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Ebay label printing completely broken, 4/6/21

I am unable to print any "standard trading card envelope" orders. No matter what I do, whether it's different browsers, individual label vs bulk, etc... I always get the same unhelpful messages, "Something went wrong and we were not able to generate the label" or "Sorry, labels couldn't be generated. Please check below for more information and try again."

 

This isn't a type of label I can print through any other site, and I'm assuming Ebay is more than happy to hold us responsible for orders that aren't shipped on time. Is this a known issue?

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Re: Ebay label printing completely broken, 4/6/21

The ebay standard envelope is for sports trading cards that sell for $20 or less.

 

You sold listings are for Magic-The Gathering and Pokemon cards, as I recall.  They don't qualify.

disneyshopper
Volunteer Community Member

Message 2 of 7
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Re: Ebay label printing completely broken, 4/6/21

I am not able to print ANY labels, not just the trading cards. The error message I get is the same as yours.  Is this an issue anyone else is having??

Message 3 of 7
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Re: Ebay label printing completely broken, 4/6/21

Try PayPal or Pirate-ship.


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.
Message 4 of 7
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Re: Ebay label printing completely broken, 4/6/21

Yes, Pokemon and MTG cards do qualify for the standard trading card envelopes. Ebay implemented it in these categories, and I've successfully shipped over 1,000 of them.

 

This issue was a glitch... although at this time, it seems to have fixed itself.

Message 5 of 7
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Re: Ebay label printing completely broken, 4/6/21

same problem. only I get blank

Message 6 of 7
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Re: Ebay label printing completely broken, 4/6/21

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

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