Ebay is Anti-Seller

[tommyscomicsandcollectablies]

My listings say:

All items as-is, no refunds.

Please ask all questions BEFORE bidding.

Please don't buy from me if you are a nit-picker, complainer, ebay flipper or any other kind of weirdo.

STILL, I encounter ebay, "Flippers". These are people that buy from me & then instantly file a complaint asking for partial or full refund. Sometimes I miss these notifications (in a mountain of ebay emails) & end up losing my money & my product. These people then sell it on their page while my seller rating goes down! Ebay is anti-seller, period! I think I might have to stop dealing with ebay - too many weirdos & no protection or support as a seller.

[tommyscomicsandcollectablies]

I'm just a regular guy trying to occasionally part of with some collectibles without getting ripped off!
They purchase first, ask questions second & file for refund third.

[tommyscomicsandcollectablies]

Been buying & selling on here for years with a 100% seller rating.

One bad, weirdo, newbie customer & my seller rating is in jeopardy?

How in the Hell is that fair?

[ridun39]

I just got burned on some dvds. Buyer claimed they arrived damaged - they were sent in the boxed set the way I purchased them. So I said return the item, you have to pay shipping as it clearly states that on my auction. They refused. Admitted watching the dvds but expected a full refund and to be able to keep them. They then contacted eBay, left bad feedback on me. I can't go in a leave bad feedback on them. This was 4 days ago. Still waiting on item to be returned. eBay wont cover you. Cover yourself by using USPS Priority mail. This way there is tracking, if the item is suddenly "damaged," they have to take that up with the Post Office. The PO covers up to $50. Good luck. I know it is so frustrating. But I consider it a lesson learned and I won't be taken like that again.

[ridun39]

Thanks for heads up. 

[ed8108]

If an item is received damaged your buyer does not have to take that up with the post office, your buyer is protected by the eBay money back guarantee.

[corvettestainless]

You're dealing with the public, and there are lots of 'pita' people out there. But, buyers have to be protected 1st. Know that 'no returns' is simply something to make you feel in charge- your not as long as you sell here or any similar format. In fact, the only format you'll be able to use is 'in person', and even then, 'pita' people are local as well.

[paradiso*bella*a*venire]

I tried telling that to this same poster in another thread he stated this in

Its a seller's responsibility to deal with carriers, not buyers

The seller is the carriers customer therefore they have to deal with any damages...IF an item was damaged during transit. Once the item is marked delivered, and damage happens after that, its neither on the seller nor the carrier

[rock.star]

FYI comics do not qualify to be sent by Media Mail .
You are going to end up with some buyers receiving their items Postage due .

[luckythewinner]

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My listings say: All items as-is, no refunds. Please ask all questions BEFORE bidding. Please don't buy from me if you are a nit-picker, complainer, ebay flipper or any other kind of weirdo.

You can say anything you want in your listings, but if it contradicts how eBay perates then it means nothing. 

Sometimes I miss these notifications (in a mountain of ebay emails)

That is entirely your own fault. Selling on eBay requires that a seller monitor his account, and "I missed an email" is no excuse. You need to either log into youre account periodically and moitor the messages in eBay, or go into your eBay preferneces and turn off the mountain of emails that are causing them to get missed. 

[fern*wood]

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@tommyscomicsandcollectablies wrote:

My listings say:

All items as-is, no refunds.

Please ask all questions BEFORE bidding.

Please don't buy from me if you are a nit-picker, complainer, ebay flipper or any other kind of weirdo.

STILL, I encounter ebay, "Flippers". These are people that buy from me & then instantly file a complaint asking for partial or full refund. Sometimes I miss these notifications (in a mountain of ebay emails) & end up losing my money & my product. These people then sell it on their page while my seller rating goes down! Ebay is anti-seller, period! I think I might have to stop dealing with ebay - too many weirdos & no protection or support as a seller.

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As far as your "warning" to buyers goes, it seems like waving a red flag in front of a charging bull to me.  It sure won't give you any protection, but could makes things worse.

If you are getting so many emails that you miss a return being opened on you, then you need to go through your site preferences to see if you can opt out of some.  Returns are important to not miss and should show up in several places.   If you allowed ebay to handle this for you, then you would receive a defect.  That is far more harmful to your account than the possibility of bad feedback.

[maddocks]

After twenty+ years selling on eBay I came to the conclusion early that at least 1% of your customers are certifiably crazy, and NOTHING that you do will ever make them happy. Some people are just miserable and spend their entire life looking for something to outrage them. Ignore them and move on to maybe making one of your other customers extra happy instead.

[postingid7659]

I sold a used auto part "not tested, as is, for parts or not working" and was willing to help the guy if it didn't work until he went to eBay and opened a return.  Somehow this turkey got them to give him a return label billed to me to return his sold as-is item.

I got it here and it had never been removed from the bag I wrapped it in.  The corners of it poked some holes in the bag and it only had one set of holes.  IMHO he found another one cheaper somewhere else.   Not the first time.  

People see eBay and think it means the same as Wal-mart, they don't care that you're buying from the equivalent of a flea market seller.  

I refunded him less a restocking fee and shipping both ways and haven't heard any complaints.  

[atikovi]

Those comics readers must be a tough crowd.

[kensgiftshop]

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@ridun39 wrote:
Cover yourself by using USPS Priority mail. This way there is tracking, if the item is suddenly "damaged," they have to take that up with the Post Office. The PO covers up to $50.

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The seller deals with the carrier for an insurance claim.

Buyer has Ebays MBG to cover them.