11-03-2017 09:14 AM
So I just received an email from the friendly folks at ebay informing me that they just allowed buyers to make offers on 2 of my BIN items. The email stated that those items hadn't received the number of views they thought it should have, so adding the best offer would help.
If I wanted to accept offers, I would have set it up that way initially.
It is really frustrating that ebay is changing our listings based on what 'they' think. What will they do next? Change the price and the terms?
I did revise the items and removed the offer feature. Will be interesting to see if they change it again. Hopefully not.
Is there a setting somewhere I've missed that prevents them from doing this?
Thanks. 🙂
11-03-2017 09:18 AM - edited 11-03-2017 09:20 AM
Now eBay is adding best offer to an existing listing? How nice of them to let you know they were altering YOUR listing that YOU paid for! Incredible!
What's next? Lower our prices for us because eBay decides they are too high? What our new price for you is below your cost? You need to find less expensive sources for your products then.....
11-03-2017 09:34 AM
11-03-2017 09:45 AM
Ebay recently introduced it. They say if they feel your price is too high, Best Offer will be added automatically. They will automatically reject anything that is more than 30% off, but they do not automatically accept unless the seller has it set up that way. So you are free to accept or decline.
I don't know that your removing it will stay.
Please keep us updated as to what happens with that.
11-03-2017 09:49 AM - edited 11-03-2017 09:49 AM
Once again, Ebay, if it ain't broken we "fix" it until it is.
As a buyer I don't want Best Offers showing up on listings of sellers who don't want it. I may make a good faith Best Offer and get blocked because the seller is angry at Ebay.
I'm about to start selling here again and I don't want Ebay messing with my listings. It was bad enough that they threw me into the Quick Listing form and made it hard to see how to change to Advanced.
Ebay needs to start fixing things they have broken and stop fixing the few things that actually work the way people expect.
11-03-2017 09:51 AM
I tried to discuss this in a post in August...I did not get ONE reply! Another thing snuck in the back door without explanation to Sellers. I just don't know why they just pop things in and we all have to find out by surprise! It could benefit many Sellers. It should have just been explained to US how it works! That's All eBay Sellers want...eBay is not great on communicating to Sellers. Then when they do it is so full of legalese! 😉 I just want to say I told You so 2 months ago! Pam
11-03-2017 09:54 AM
If you didn't get a single reply I suspect your thread maybe popped up when Ebay changed the listing forms and there were similar threads all over the boards?
The problem for most sellers back in August was that Ebay changed the Quick listing form and removed the ability to change some of the defaults. The only answer was to change to the Advanced form.
This appears to be a different issue. The listing began with no BO and now it has one.
11-03-2017 11:03 AM
Put your prices much higher to discourage lowballers, or make thim think they're getting a good deal. 🙂 If every seller did it after this incredibly stupid and offensive eBay intrusion, they would have given up on idea very fast.
11-03-2017 11:37 AM
Just having Best Offer visible implies to the buyer that the seller is flexible with their price, so even if the seller sets up auto decline for everything under the list price it's going to create big frustration for buyers (and then downstream for the seller). Especially since the # of offers sent is now essentially unlimited there are going to be a lot of angry buyers - thinking "Hey, why'd you have Best Offer listed if you weren't flexible with your price? Was it a joke? You just wasted my time and I'm mad" - cue poor buyer experience - poor seller expereince.
11-03-2017 11:47 AM
11-03-2017 11:54 AM
There have been a few threads here that indicate how some sellers might be handling this. They'l simply send a counter-offer for nearly their BIN price:
BIN: $100.00
Offer: $70.00
Counter Offer: $99.75
Second Offer: $75.00
Counter Offer: $99.50
Haven't heard if it works or not.
11-03-2017 12:08 PM
Alternately, you can set your listing to automatically decline offers lower than X. You'll still get a notice someone has made an offer, but it will auto-decline on the buyer's side.
~M
11-03-2017 12:14 PM
@chrysylys wrote:There have been a few threads here that indicate how some sellers might be handling this. They'l simply send a counter-offer for nearly their BIN price:
BIN: $100.00
Offer: $70.00
Counter Offer: $99.75
Second Offer: $75.00
Counter Offer: $99.50
Haven't heard if it works or not.
Don't know if it works but it upsets the buyers hence the many threads asking why sellers have a BIN option if they aren't willing to lower the price. This micromanaging is getting out of hand and its not improving the buyer-seller relationship here. Its making it worse.
11-03-2017 12:46 PM
I have auto-best offer enabled. But after a couple of really low ballers, I've edited every auction to close the the BIN.
Truth is, I rarely do an offer as a buyer, but as a seller, I'm seeing more and more.
11-03-2017 01:50 PM