Fully understand the need to attempt to adhere to various countries import restrictions but part of the problem is sellers are not fully aware of what those "measures" are other than the fully disclosed prohibited items. Part of the problem with automated "measures" is they scan for certain words or phrases as part of the checking process and while the item may not actually be restricted by law the detection of a key word or phrase makes the item ineligible. It's akin to using the word ivory in a listing to describe a color only to have the item potentially removed.
@wrigley wrote:I have had this same issue for over 1 month. I am fully compliant with Germany packaging licenses, etc. and have sold many records to Germany over the years.
I have the same issue as above....it is not "prohibited" to sell vinyl records to Germany. This is on ALL of my listing....so it is not title or keyword specific.
I tried to call CS (as much as I did not want to) and they were useless.....the person had no idea what I was explaining to them and eventually pulled the "can I put you on hold for a minute" and conveniently I was disconnected.
So....ebay has eliminated the largest country in Europe for USA sellers (at least some).
I personally think this is Pitney Bowes and some filter someone screwed up. PB runs their EIS program and they are the ones that "allow" or disallow things as shipping is now linked to visibility, etc.
Pretty pathetic when as a "customer", I know more about ebay operations than anyone I am allowed to speak with....
YOU never set up shipping options to Germany.
