Ebay Direct contact re issue on saving a profile

[debraygv]

Further to an issue I have in saving a profile write up - "Error on Saving" but no reasons offered.  I have looked up that this is a problem for others with no resolving solution....

I am now struggling to find how to contact Ebay on this directly (unless someone has a solution that I have not seen...) as it is not in the list of 6 or 7 topics offered...

- Issue only started 4 weeks or so ago - no issues on me changing this previously

- Logging out of account and back in has no effect

- Clearing cookies and cache has no effect

- Have tried through Phone APP as well

- All I can achieve is 2 lines roughly of text.

Thank you in anticipation

Ray

[mam98031]

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home