Selling

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Stolen Item - Appeal Rejected

I sold a $500 item to a buyer in Austria. They said they received a different item and sent me pictures of a different cheaper ($20) collectible. The buyer opened up their account 2 weeks before they purchased the item. It's 100% fraud and eBay won't...

A Staccato Grip Module was removed for going against firearms policy.... but clearly did not.

I have talked to customer service support who said I would receive an email back, but have not. Is there anyone else I can have relook at this? Here is complete interaction : I added bold to relevant parts - they cited a reason "as the part to which ...

what happened to the "delete all pictures" button ?

what happened to the "delete all pictures" button when using sell similar, now it takes 2 clicks to delete each picture?

How do I know whether a listing on my ebay shop results in sales coming from facebook

Hi, for the past few months when I list an item on my ebay shop I also hit the share to facebook. I never go on facebookbut I have an "active" page. I want to know whether other social media sites is worth doing.

Buyer bought an item from me and wants to Return it (lying about the condition..)

I sold two pairs of expensive-ish hoodies to someone with the name "brand x_deals" (e.g; polo_deals). This buyer also sells (based on the feedback), and I believe they're attempting to return the order with a fake substitute so they can resell the ho...

eBay restricted me for no reason!

Hello everyone! I know most of you are not from Europe, but many of EU will read this and they have to know this. So I'm business seller from under 3 months, I have my VAT number and I pay VAT to my country. The EU VAT law is when you are under 10 00...

Buyers has wrong, Negative Feedback for me

The buyer purchased the item from my store, and after I'm already shipped the item to the buyer, he after minutes canceled the order and left me a bad feedback. Sometimes, the buyer may say that he made a mistake and bought the wrong item I understan...

Looking for a seller in the Charlotte NC area to help in the marketing of a large inventory of items

Would like to talk to potential partners about marketing an existing inventory of items.

Buyer Feedback

I sold a brand new boxed item. The buyer condtacted me saying that the item did not work. I gave the buyer a full refund and allowed the buyer to keep the item. I got a negative feedback. When I challanged the feedback with ebay I got nowhere. The ne...

Shipping Valuable Lego to Doral, FL?

I just got an offer for one of my large LEGO sets. I specified that I only ship within the US. The buyer is in Colombia and has 100% (43) feedback, but the shipping zip code is in Doral, FL. Does anyone have experience shipping to Doral, FL? I read t...

Question about eBay International Program when enrolled in "business policies"

The ebay documentation says to go Account Settings -> Shipping Preferences to see if I'm enrolled in the ebay international program. However, when I go there it doesn't say and trying to look at "exclude shipping locations" from here says I'm enrolle...

not able to combine orders for same buyer - Tracking number added is already used 4 different buyer

I combined 2 orders for same buyer & address in Stamps program & created ship label. The tracking only updated to 1 of the orders in eBay. (The combine orders use to work in stamps to eBay update). I tried to add the track # to the other order but ge...

Need eBay's FedEx account number to obtain proof of signature for packages delivered.

Need eBay's FedEx account number to obtain proof of signature for packages delivered. (FedEx will not provide proof of signature without it.) Anyone have the account number?

Can't change offer timeframe. I was told it's going to be 96 hours for everyone.

When I send an offer, I generally just want it to be a 24 hour opportunity. I can only send 96 hour offers now. I chatted with eBay support, and they said this was to "coincide with time limits for buyers to pay for purchases," which is complete hors...

Service Metrics & Item Not Received Requests

I had a buyer open an item not received request this morning. Item was shipped the very next day after purchase which tracking info shows. Shipping label was purchased thru ebay as well. After taking a look at the tracking info for the item it has be...