eBay

smilam93638 · ‎02-21-2017

I have been having items that I have ended, or sold. All of sudden sell again. They do not show in my lisiting. So they are showing up somewhere for sale. This problem has been going on for over two years. Has anyone had the same problem?

I have addressed this problem to eBay, more times than I can count. I am told it is a bug in the system. They are aware of it and are working on it. I have to cancel the order, send the customer a note saying I am sorry this is happening and the eBay is working on. Mean while it is still being counted againt me.

bubbleman2010 · ‎02-21-2017

Been going on for over 3 years and no fix in sight. Use this tool to check your listings once or twice a week... http://www.isdntek.com/ebaytools/DuplicateListings.htm

bubbleman2010 · ‎02-21-2017

OUCHY POOOH!!!! you've got enough dups to earn a 30 dayer.....

dbmm-media · ‎02-21-2017

i have had the same issue... been going on for awhile, had one last week.

smilam93638 · ‎02-21-2017

Thank you, I checked. Items listed have the same title, but different colorway. These are not the items popping up. I have a pattern, that sold four times. Once it is sold, it should be gone. It just kept selling. I am finding each month, what I sold four months ago, is showing up in my archived files. ARCHIVED items, I am told, are aviable for sale.

livadia · ‎02-21-2017

trinton@ebay.com, can you look into this and help this seller out? She shouldn't continue to be penalized for an eBay glitch she hasn't caused and can do very little to prevent. Thank you.

smilam93638 · ‎02-21-2017

Thank you

kathieskorner · ‎02-21-2017

I assume this is a problem primarily with multiple quantity items because there is a delay between a sale and updating the inventory quantity. Ecrater has a similar problem even if there is no multiple quantity - it takes 20-30 minutes after an item is paid for (not sold) before the quantity becomes zero.

If it is a known problem and has been going on for a couple of years - I would find a way to work around it - like entering one or two items less than the inventory I have on hand.

smilam93638 · ‎02-21-2017

The pattern and most of the items re-saleing have been one only. There has been no rime or reason. I have talk and talk to eBay and everytime I am told they are aware of the problem and working on it. I had an item which should two avaible, the custmer ordered both, and while she was making her payment the item went from 0 back to 2. She had to let me know. I have ened an item to have it show up two days later, while I was checking other items.

livadia · ‎02-21-2017

@livadia wrote:
trinton@ebay.com, can you look into this and help this seller out? She shouldn't continue to be penalized for an eBay glitch she hasn't caused and can do very little to prevent. Thank you.

trinton@ebay

reallynicestamps · ‎02-21-2017

Not weeks or months, it's been happening for decades.

The best way to deal with it is to make time to review your listings.

Put them in alphabetical order. That way the duplicates will jump out at you.

Delete all that you can.

Then immediately go to your Unsold Items List and delete them from there.

I also find that, for me, keeping a written record of sales is helpful. Not only is it faster to access than any eBay or Paypal record, but just writing it down helps me remember. YMMV.

I 'sold' two stamps this weekend that had been sold and shipped in January. So embarrassing. Fortunately philatelists are a mature and understanding bunch. Fingers crossed.

smilam93638 · ‎02-21-2017

I keep track of everything, that is why I know things are just popping up. I do not have dep. listings. I run through everything I have still to sell, everyother month. That is why it is driving me crazy. Everyone that I have to cancel, counts as check on my list. Haven't seen top seller in over a year now.

retrose1 · ‎02-21-2017

@reallynicestamps wrote:
Not weeks or months, it's been happening for decades.

The best way to deal with it is to make time to review your listings.
Put them in alphabetical order. That way the duplicates will jump out at you.
Delete all that you can.
Then immediately go to your Unsold Items List and delete them from there.

I also find that, for me, keeping a written record of sales is helpful. Not only is it faster to access than any eBay or Paypal record, but just writing it down helps me remember. YMMV.

I 'sold' two stamps this weekend that had been sold and shipped in January. So embarrassing. Fortunately philatelists are a mature and understanding bunch. Fingers crossed.

It's not always duplicates.

I listed a CD set last fall and sold it. The next week it had reappeared after I had done a bulk listing. I deleted it. A couple of days later it came back and I deleted it. Then i did a download of my listings to TL and it was in there again. I deleted it one more time and it appears to stay gone, for now.

I have a few other items that sold again, but nothing like that one.

(*Bleep*)

ymeagainlord · ‎02-21-2017

I've had one like that too Rose. A while back now but it just kept reappearing in actives no matter how many times I deleted it. Finally stopped after a month or so.

Had one this month which relisted and sold and it was a MQ item which had sold both, yet still was active showing 1 sold (which I had to scramble to replace) and 1 available. Ended it but hope it doesn't reappear.

I've heard the Seller Hub can be a cause of relisted solds as well because of the way they have unsolds and solds together.

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