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Does refused package count as return?

Quick question here I accdently ship the wrong item out to a  buyer  and they have already received the item. So I was wondering if the buyer can write refuse on the shipping label and than  request a pick up from the usps website for a return package. 

Message 1 of 5
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Does refused package count as return?

An unopened package can be refused.  You'll have to pay for a return label if the package has been opened.

Life shrinks or expands in proportion to one’s courage. ~ Anais Nin
Message 2 of 5
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Does refused package count as return?

Buyer may be reluctant to do so because they lose their buyer's protection.

Message 3 of 5
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Does refused package count as return?

Yea you can do that but you don't really need to schedule a pickup. Just have the buyer give it to his mail carrier as "refused"

Message 4 of 5
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Does refused package count as return?

If it's refused unopened, then it will travel back using the original label and barcode, including a Refused status in its tracking record and update scans as it makes its way back. 

 

If you shipped them the wrong item, you still owe them the right one, and you can't hold the right item as hostage until the wrong one is returned. (I'm not suggesting that you were doing that; I'm just sayin'...) 

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