Does accepting Best Offer override Global Shipping Program?

[davefr_98]

I have a best offer listing which is eligable for the Global Shipping Program. I rec'd an offer from Canada which is acceptable but when I go to accept the offer it shows International shipping to Canada at $30 as part of the offer. Why?? (the actual cost to ship this widget to Canada is around $65)

Can an international buyer override the GSP pgm and enter their own shipping offer and expect the seller to ship international?

I don't understand why the offer shows $30 International Prioritry rate.  My listing is $16.95 domestic or GSP.

[frazlan_ch4oikm]

No, an international buyer can not override the Global Shipping Program. I have sold many items to other contries through the best offer feature and have never had any issues with the shipping charges. The buyer pays the domestic shipping price to the freight forwarding company as well as the international and customs expenses. 

The buyer may have added a note asking for a cheaper shipping method in that csae I would decline the offer and tell them that you can not change the shipping price.

[lacemaker3]

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@davefr_98wrote:

I have a best offer listing which is eligable for the Global Shipping Program. I rec'd an offer from Canada which is acceptable but when I go to accept the offer it shows International shipping to Canada at $30 as part of the offer. Why?? (the actual cost to ship this widget to Canada is around $65)

Can an international buyer override the GSP pgm and enter their own shipping offer and expect the seller to ship international?

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No, the buyer can never change anything to do with the shipping or any costs on your listing. 

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@davefr_98wrote:
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I don't understand why the offer shows $30 International Prioritry rate.  My listing is $16.95 domestic or GSP.

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Your listing shows $30.28 total shipping and handling to Canada, which includes your charge of $16.95 for shipping within the USA. It also shows Import Charges of $17.05.

For this listing, the GSP calculated the cost of international shipping as $30.28 - $16.95 = $13.33. This is based on the dimensions and weight that you input when you created the listing.

If you accept the offer, then when the buyer pays, you will receive the purchase price plus $16.95 to pay for shipping it to GSP in Erlanger, KY. The GSP will receive $13.33 plus $17.05 to pay for the shipping from KY to Canada, and the import costs and sales tax that are due on the sale in Canada.

[davefr_98 · Accepted solution]

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@lacemaker3wrote:

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@davefr_98wrote:

I have a best offer listing which is eligable for the Global Shipping Program. I rec'd an offer from Canada which is acceptable but when I go to accept the offer it shows International shipping to Canada at $30 as part of the offer. Why?? (the actual cost to ship this widget to Canada is around $65)

Can an international buyer override the GSP pgm and enter their own shipping offer and expect the seller to ship international?

 ...

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No, the buyer can never change anything to do with the shipping or any costs on your listing. 

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@davefr_98wrote:
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I don't understand why the offer shows $30 International Prioritry rate.  My listing is $16.95 domestic or GSP.

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Your listing shows $30.28 total shipping and handling to Canada, which includes your charge of $16.95 for shipping within the USA. It also shows Import Charges of $17.05.

For this listing, the GSP calculated the cost of international shipping as $30.28 - $16.95 = $13.33. This is based on the dimensions and weight that you input when you created the listing.

If you accept the offer, then when the buyer pays, you will receive the purchase price plus $16.95 to pay for shipping it to GSP in Erlanger, KY. The GSP will receive $13.33 plus $17.05 to pay for the shipping from KY to Canada, and the import costs and sales tax that are due on the sale in Canada.

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Thank you. That was very helpful.  However it obviously led me to believe that somehow I'd be responsible for the international shipping since that's what that line item said.  (my offer screen only showed me the $30.  It did not break out the import charges).

I even called Ebay and was elevated to a supervisor who told me it was likely a glitch in their system. I rejected the buyer's offer based on this. I wish Ebay would have shown me only MY portion of the shipping to the GSP hub in the offer acceptance screen.

It looks like international buyers are getting a great deal going thru GSP.  The same large flat rate box that would cost me $16.95 to ship to Kentucky would have cost me $62.35 to ship to Canada.

Once again, I appreciate your clarification.

[lacemaker3]

@davefr_98

That scale would fit in a Priority Mail Large Flat Rate Box? Are you sure?

I looked the PS60 scale up online, and I found measurements of (11.81 + 2.00) x 13.78 x 3.15 inches.

A PM Large FR box is 12 x 12 x 5.5 inches. So it seems to be about 2 inches too small in length and width.

Also, your listing doesn't specify priority mail, or large flat rate, since I think priority mail is usually an Expedited service. Your listing just says $16.95 for Economy shipping.

Did you enter the correct dimensions and weight into the listing when you set it up? That's what GSP needs to estimate the shipping costs. I don't know what they do if the estimate is wrong.

[davefr_98]

Yes, it does fit in a large flat rate box.  I used the one that's approx. 12 X 3 X 24.