10-29-2021 08:10 AM
Here’s my story. I bought a pair of unused Valentino Garavani Rockstud Heels from an upscale resale store for $100. Listed them and sold them for $360. Buyer requested to return them as she took them to Newman Marcus and the sales clerk told her they were fake. I accepted the return, buyer shipped them back promptly in same condition, refund issued, all good. WHEW! I was expecting to get a box of rocks!
So, now, what to do with these shoes? I just sent off some photos and $20 to an authentication site “Legitgrails”, waiting to hear what they have to say. Has anyone out there used this authentication service? Or another one that you would recommend? I wont be relisting them on eBay, don’t want to risk their wrath or worse. Suggestions?
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10-30-2021 10:47 AM
If the trip to Neiman Marcus actually happened (doubtful), buyer probably told salesperson straight off that she bought them off eBay. SALESPERSON told her they were fake to sell her a pair of shoes and probably did.
It would be very interesting if the shoes come back as authentic, which could mean the buyer was swindled by Neiman Marcus.
10-30-2021 11:23 AM
@kath.layn wrote:No, Unfortunately I don’t have the receipt. Ill try calling them and explaining the situation, but I doubt that would help. Mainly I just want to know if they’re real or fake. I did look up reviews for Authenicate4U and they don’t have a very good reputation, from what I could gather. Ill wait to hear back from LegitGrails.
I've never heard of LegitGrails but I've used Authenticate4U for Gucci, LV, Hermes, Coach, Fendi and several other brands and have never been disappointed.
I'm betting the poor reviews you read have to do with communication rather than accuracy of their service. Unfortunately, A4U does have a history of lack of timely responses as well as server issues however contacting them through their Facebook page gets speedy replies. I usually go to FB, verify that they do whatever brand I'm looking the authenticate, send payment through Paypal then upload pictures to FB messenger.
I should explain that the reason I like A4U is that they use human brand specialists, i.e., authenticators who specialize in whatever brand they're servicing. Other services (such as Entrupy) us AI and have made hundreds of mistakes. And some services have one or few authenticators who try to do all brands. Those sites are jacks of all trades, masters of none.
Another good thing I like about A4U is their pricing. They lower than every other I've priced!
Here's your post on fashion and @jsales0 deemed them unquestionably fake.
10-30-2021 11:38 AM
One more comment: I also love to shop and can only use so much "stuff" so when I find deals, I grab them and plan to flip. There's absolutely NOTHING wrong and nothing greedy about that!
But my recommendation that I've made for years is that for items you didn't personally purchase directly from an authorized retailer or if you aren't expert in the brand, you should have items authenticated.
It's not necessary to pay for a professional authentication. You can post on the appropriate ebay board or on one of many other shoes, purse, or whatever blogs and forums and verify authenticity. (When you become a frequent enough poster or lurker, you'll learn which posters know what they're talking about and who's expert in that brand and item.)
Not only does it help your own reputation as a seller for buyers to know you did your due diligence but it's also helpful to the health of your ebay (or other site) selling account. Had your buyer reported the shoes as being fake and had ebay removed the listing, you'd have had a counterfeit ding on your account that stays there for a full year. and other mistakes will increase the possibility of sanctions imposed by ebay possibly restricting your ability to sell here.
I'm glad you're doing the right thing now.
BTW, unless the store from which you bought the shoes requires it, I wouldn't have paid for an authentication. I would have just returned for refund because the same law that applies to ebay sellers applies to EVERY seller and establishment (including charitable thrift stores) that requires sellers to know items are authentic before putting them on the sales floor.
10-31-2021 04:33 AM
@jayjaspersgarage wrote:Well, the moral of the story is that greed doesn't always pay and the result could be much worse.
Why not return them to the 'upscale' retail store where you originally bought them? If they are not authentic then the store where you purchased them should be informed if they are still in business.
How are you guide here? A member attempts to make money by buying low and selling high and you call them greedy, do you even know that you're posting in an Ebay seller/re-seller forum?
Incredible.