Actually, I had to do a chargeback on 2 items I purchased here on Ebay. The seller cancelled both items, but was doing it at the same time I was paying for them. So as soon as I paid, I got a message saying buyer cancelled transaction. So I wait for the refund to show like it normally does with a cancel. And nothing happened.
I WAS charged for the two items, and no refund ever was sent back. So I tried opening with Ebay about the glitch, and that was a freaking nightmare. Gave up. Contacted seller and asked if they would just hit the refund button because the credit is not showing and she's nope, it's automatic, not refunding twice, to which my explanations fell on deaf ears. She advised I just need to wait.
Already annoyed she has cancelled two items I bought to have shipped together, and immediately cancels, I contact Paypal. Two cases open and both are denied. Don't even remember why. What the? I'm really angry now, I'm out $150, and the SELLER cancelled. Why is my money all tied up?
So I get online with my bank's website, hit dispute a charge, write brief comment about what happened. They immediately put the money back in my account, took the investigation from there, advised I may have the funds removed if it turns out to be a valid charge, which I know it's not, so I really had nothing to worry about. Received an email a couple of weeks later saying, "case closed". Done. And way easier than trying to deal with Ebay or Paypal.
From what someone told me here, the seller got hit with a $20 chargeback fee, and I felt bad about that, but I also felt like I gave her the chance to help and she was pretty rude about it. Neither here nor there, my point, the credit card/bank was the easiest I could ask for.
