Selling

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Buyer's eBay account has no recent activity. Should i trust?

I recently sold my Play Station 4 slim on auction and it sold for $235. The buyer has about 15 positive feedback and no negative feedback. However this was from over a year ago. The buyer has been a member sice 2012 and has no recent feedback. I am w...

Resolved! Tracking shows delivered - buyer opened case they didn't recieve

I had a buyer open a case today saying they did not recieve their item. I uploaded tracking showing it was delivered in/at their mailbox 3 days ago. I called eBay to get the case closed, and was told by the rep that I had to wait until the case was e...

Ebay not updating TLS Certs & Ciphers - Authorize.net down - NO SALES FOR OVER A WEEK!!!!

Heres the basic breakdown:No sales since the 28th. The same exact day Authorize.net implimented new TLS Certificates and Ciphers. This is Ebays ONLY outside CC Processor. And the totally and completely **bleep**ED THIS UP! For over a week, no sales!!...

Sales drop off!

Hi,Wow! I dont understand. My sales were pretty steady every day. My beginning in July was incredible for me, as a really small store. Things started leveling out, but I was steady with maybe a small sale or two a day. But, all of a sudden nothing. I...

Successfully challenge return on "no return" item and protect my eBay and Paypal accounts?

Need advice as this is my first experience with this issue:I sold a football collectible for several hundred dollars recently - the listing clearly stated "no returns", "as-is", "ask questions", described the only flaw, and I provided multiple detail...

GSP and Free returns

Hi! So I understand there will be separate return policies available soon ...BUT GSP is NOT technically another country , what will happen when a GSP buyer wants to use the FREE RETURN option ? Will they be blocked from using ? @Anonymous alan@ebay T...

Never got an answer on this: What is Ebay's policy on refunding FVF on partial refunded items?

Never got an answer on this on the Spring Update forums - this is in regards to the upcoming Seller Update and "Free Returns". I'd appreciate if an Ebay team member could provide an official answer. Will Ebay always refund the FVF in full, regardless...

Selling Charging shipping fee

We sell patches on ebay for about $5-$8. Ebay recommends free shipping. The problem is we had a couple of ebayers they either did not receive the items are filed a claim with Paypal saying its not authorized charge. If you ship free with no tracking ...

Sketchy Buyer what to do?

I sold an item with no international shipping. A buyer bought the item and paid through paypal. Things got a bit weird when I took a look at the address given and looked at the buyers account. I says they are based out of Burkina Faso (West Aftrica) ...

Save to Templates in Ebay Seller Hub

I've found that I can create templates from Active listings and have a limit of 50 saved templates. How long will ebay let me keep those templates? Can I expect they have a time limit & be deleted in 60 days or 90 days like other info on ebay?

Does a partial refund prevent full refund/return if issue progresses to SNAD case?

Will spare all the details (posted on a different thread) - but I have a "no return" item that a buyer says (falesly of course) has a defect. I have good reason to think it is buyers remorse on what he paid (market value of item has dropped over time...

Promotions Manager

Our shop is doing 15% off select listings. What's the best was to "link" to these items so they can be viewed in one search result? Do I have to create an ebay store category for sale items?

Let me tell you a story of how I tried to open my own business (and epically failed).

Right now I am going to college to obtain a marketing degree, but about a year prior, I wanted to legit open my own B&M store, but before that, I really wanted to pump my eBay selling numbers up. I had about $10,000 to get started.I opened my own web...

Resolved! OK to sell needle and syringe?

I have some of these products. Has a blunt end, so to speak, not sharp like a needle.Used for glue distribution on fiber optic cable assembly. I did a search. Found the syringes but did not see the needles pictured.Can I sell these here? Or is it not...

Question about Markdown Manager

I recently listed some items on sale using Markdown Manager. Last month when I went to revise and discount the items that were on sale it let me do so while still keeping the original price and now showing the new sale price. So for instance I had an...