12-09-2017 04:05 PM
I've been selling digital goods lately and making a really good profit however I keep running into scammers. They ask for the cd key to be sent and after it is sent withing 10 minutes they claim their account was hacked or card was stolen. Then state they are reporting the incident to the ebay fraud department.
Lately I have been sending a fake code to test and see if they actually care or not to try it which has saved me on countless transactions.
Has anyone else been running into the same type of scams and what can be done to prevent them?
12-09-2017 04:17 PM
@leagueoflegends-warehouse wrote:
Has anyone else been running into the same type of scams and what can be done to prevent them?
Well, you could start by complying with policy: http://pages.ebay.com/help/policies/downloadable.html
And you could stop sending out fake stuff to trick your buyers.
12-09-2017 04:28 PM
@chrysylys wrote:
@leagueoflegends-warehouse wrote:
Has anyone else been running into the same type of scams and what can be done to prevent them?
Well, you could start by complying with policy: http://pages.ebay.com/help/policies/downloadable.html
And you could stop sending out fake stuff to trick your buyers.
OP, when you are done with this, check out what the terms are for those gaming accounts - highly likely that you are not allowed to sell them.
12-09-2017 04:30 PM
All of those past buyers can easily get their money back
by filing Not Received claims with either eBay or Paypal.
So dont' spend all that money yet.
Lynn
12-09-2017 05:59 PM
PayPal does provide seller protection for digital goods that are downloaded from secure servers, which is not on eBay.
Lots of digital goods are sold here, but there is no seller protection. List those in everything else/information products, and only accept cash (which, in reality, I'm not certain is available since Classifieds closed down). When you accept PayPal, you have to deliver a tangible good to a physical address. Otherwise, any time a buyer claims non-receipt, you will have to issue a refund.