@coolectionswrote:
@northsouth77wrote:
It is unfortunate they have because it provided better insight into what areas sellers needed to improve on.
How can running reports to find out "who" graded you make you improve any better than seeing the grades and using the tool to improve ?
@coolections The origin of any metric used by eBay that can result in permanent selling bans & negative economic consequences to a seller had better be transparent to that seller! It also gives sellers grounds to dispute eBay's figures; and it keeps eBay honest, at least as to that issue.
How would a seller know if a ding was valid unless it's attached to a particular transaction that a seller can look at and try to see what might have gone wrong? Not all members of any group are honest...
Are you just now learning that sellers know who dinged stars? I think it makes buyers stop and think before they leave a low star (for no reason) when they know the seller can identify them.
@northsouth77 DSRs and feedback are no longer used for seller performance - the metrics now are totally within the control of the seller and are objective, rather than subjective.
Get an acceptance scan (and, for TRS, upload tracking) within your handling time, accept returns (even if you don't agree an item is SNAD), and do not unilaterally cancel transactions. That's all you have to do.
Life shrinks or expands in proportion to one’s courage. ~ Anais Nin
